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Desiree
US-Arizona-Phoenix
Accounting Assistant
Looking for a Paralegal or Accounting a/r-a/p, account reconciliation and /or commercial collections direct hire position. An ideal job is one, which allows the use of knowledge I have learned over the years to benefit my position and the company I work for. Along with, open opportunities to grow and learn with the company.
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o accounts, make large bank deposits from $500 - 600K, handle electronic payments, account reconciliation, entering A/P & A/R invoices along with many other various duties. Duties depended on daily activities. Programs used: QuickBooks Enterprise Solutions 7.0, Microsoft office & Tempworks
Li’l Bit O’ Everything - Home Business, Legal Document Preparation & Virtual Assistant (04/2001 - CURRENT) Frequently prepare various legal documents for people that do not understand how to prepare them and cannot afford an attorney. I.e. Divorce, Bankruptcy, Temporary Custody, Small claims court etc., Virtual assistant to various companies, Part-time a/p-a/r rep for variety of clientele.
Waste Management, Phoenix, AZ: RMC- Collections Representative (11/03 - 11/05) Collected on 30/60/90/120 & over Commercial Broker & National accounts, account reconciliation, Reinstating service, Cut-offs and side by side training of new employees
Diversified Services Group, Scottsdale AZ: Senior Collections Representative (08/02 - 10/03) Collected and skip traced on Veterinarian, Doctors and Dentist accounts.
Various Employment Agencies, Phoenix Metro: Various Positions - Collections, Customer Service, Receptionist (02/00 - 08/02) Worked various companies doing Corporate, Consumer, Legal, Medical, Second and Third Party collections, Customer Service, Davox/Auto-Dialer, Skip-tracing, along with negotiating and analyzing to resolve the outstanding debts or discrepancies.
Midland Credit Management, Phoenix AZ: Collection Representative (08/98- 02/00) Collected on previous Discover, Montgomery Ward and various other credit accounts, assisting consumers in settling accounts and setting up payment arrangements. Worked on an auto dialer system and davox.
Associates Home Equity, Phoenix AZ: Customer Service - Collections Representative (12/97 - 07/98) Collected on mortgage payments, assisted customers with extensions and refinances. Also handled; Home Equity Lines Of Credit accounts.
Ontario County Department of Social Services, Canandaigua, NY – Child Support & Economic Security – Office Assistant & Collection Rep (1985, 1987, 1992-1994) Worked in the Child support unit in the morning & Economic Security in the afternoon, made collection calls, info verification calls and set up appointments for the case managers with current and potential clients. Did basic clerical duties and anything extra that was needed daily to make their workloads easier.
Education:
Certified Arizona Notary – 2007-2011
Westwood Online College- Currently studying paralegal
Certified H&R Block Tax Preparer (2006 and Current)
Paralegal Certificate, Professional Career Development Institute. GPA: 4.0 (2006)
AA in Business Marketing Education/Data Processing/Accounting Finger Lakes Area Vocational Center, GPA: 3.5, Flint NY (1991)
AA in Cosmetology Finger Lakes Area Vocational Center, GPA: 3.2, Flint NY (1988)
High School Diploma, Canandaigua Academy, GPA: 3.5, Canandaigua, NY (1988)
Social Work Courses - ASU, Gateway & South Mountain Community College\'s, Tempe & Phoenix AZ
Major: Social Work Minor: Accounting, Finger Lakes Community College, Canandaigua, NY
AWARDS & ACTIVITIES:
- Appreciation Award, Canandaigua, New York. Assisting people in need by raising money to fund those needs.
- Documentary Credits, Finger Lakes Community College. Canandaigua, New York. Was included in the ending credits of the FLCC Homeless
Documentary -- In charge of finding donations from community residents & businesses to assist the needy.
- Second Place Poetry Award, National Poetry Association. Washington, DC. Received second place in National poetry contest.
- Volunteer when needed at Paz De Cristo, Mesa, AZ - assisting needy families with food boxes.
Computer Program Experience: Windows, Win95, Win98, Microsoft Office 97, 2000, XP, Excel, word perfect, rumba, AS400, access, lotus 1-2-3,Quicken 2000, QuickBooks / QuickBooks Enterprise Solutions 7.0, SXE & Tempworks. Have also operated in call centers with live lines on various programs
Keyword Summary: Excellent Phone Voice, Customer Service Attitude, Problem Solving Skills, Fast learner in Hands on Training, Willing to work overtime
Desired Salary: $17 - 20 per hour
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