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Randeep
Canada-British Columbia-Vancouver
Store Manager
Seeking a people-oriented position in a business organization, where
my skills can be further utilized.
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eting Management Diploma
Kwantlen University College 1993
Arts/Psychology Courses
Alberni District Secondary School 1992
High School Diploma
WORK EXPERIENCE
April 2005 to August 2007 Raaz Collections Inc.
Store Manager
Hire, Train, Supervise, Manage Schedules, and motivate staff;
Manage day-to-day activities of sales floor with over $150 thousand inventory and drive sales forward;
Ensure proper merchandise processing/displays, oversee and monitor loss prevention
programs;
Coordinate and implement fashion shows;
Inventory control;
Design and order merchandise;
Organized fashion shows for BC Childrens Hospital, Breast Cancer Research and the Bay
Organized and hosted dinner and dances
July 2001 to December 2004 Vancouver Film School
Admissions Advisor
Informed prospective students of a specific program's admission requirements, delivery methods, and course structure in order to assist them to apply and further submit all application materials in order to be reviewed for admissions;
Followed up with prospective students/applicants and record results in the database in order to complete a sale;
Attended weekly team and floor-wide meetings to address sales tactics, best practices and strategies;
Liaise with universities' admissions personnel for daily program requirements.
December 1998 to November 2001 SNV International Ltd
Documentation Manager
Provided support to Documentation Staff and Travel Consultants
Distributed and managed the daily workload amongst team members
Ran daily quality assurance reports for reservation agents
Provided problem solving and product knowledge support to all team
members
Provided assistance and direction in resolving customer service
issues
Provided receptionist relief on a regular basis; answered multi-line
switchboard, greeted incoming clients
Maintained brochure inventory for over 800 suppliers
Hiring, interviewing, and training new staff
February 1998 to August 1998 Corporatel West
(contract/seasonal) Reservations Agent
Made reservations and provided information to clients on behalf of BC
Parks
Entered necessary data into computer system filing and general office
none
August 1997 to January 1998 Signature Vacations
(contract/seasonal) Agency Service Representative
Reserved seats for various airlines (Canada 3000, Royal Airlines and
West Jet) for travel agents across Canada
Made reservations for hotels and various tour packages
Performed customer service duties, including dealing with
discrepancies and liaising
February 1996 to July 1997 The Great Canadian Indoor Playground
Cashier
Greeting Customers
Handling cash and cash register
Planned and organized various children programs
Dealt with customer complaints and inquires in a patient and a
pleasant manner
March 1993 to December 1995 Main Printing and Graphics
Office Administrator
Answered multi-line switchboard Word processing/layout file/record
management
Booked appointments and production assistance
Trainee 1998 Travel Office Clerk Mexican Government Tourism Office
Greeted and dealt with incoming clients, ascertained nature of
business, relayed travel information and helped organize various
tours for Mexico.
KEY SKILLS
Merchandising
Business Development
Marketing
Customer Service
Strategic Planning
Record-setting Retail Sales Growth
Motivational Training
Supervision
Cost Control Strategies
Program coordination
Implementation of inventory database
Fluent in English, Punjabi, Hindi
REFERENCES AVAILABLE UPON REQUEST
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Orientation (ORI) Faculty - Spring 2009 Semester
Foreign Language Faculty - French & Spanish, Spring 2009 Semester
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