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Senior Reservations Agent Resume
elva
US-Florida-Miami
Adm Assistant
Seeking for a banking position (International Banking)
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ple. Have taken several banking courses at the AIB and Digital University. Knowledge of French and Portuguese. As a Legal Secretary have freelanced for many years Steel Hector & Davis .
PROFESSIONAL EXPERIENCE
COMPANY NAME: TOTAL YEARS AT CO.
AON INSURANCE SERVICES TEMP (MOUNTAIN LTD.) June till July 2007
Administrative Assistant
CITIBANK - TEMP (ADECCO) March till April 2007
Prv. Banking Assistant - Brazil Unit
BANK OF AMERICA TEMP. (ADECCO) July 2006 till Dec. 2006
International Private Banking Assistant
Job Description:
Assisting international clients (customer service), giving balances/movements and all account information
Opening/closing of accounts
CD opening/renewal/closing
W-8 Compliance project and checking account documents
Letter composition and translations
Preparation of Closing Account Reports
Trip and meeting arrangements
PINE BANK Aug. 2005 till May 2006
INTERNATIONAL DEPT.
Private Banking Assistant
Job Description:
Assisting international clients, using AS400 (giving balances,
movements) and all kind of account info.
Providing account information to branches in South America
Reception of clients e-mails, faxes and correspondence, taking action accordingly
Opening/closing of accounts
CDs opening/renewal/closing
Preparation of KYCs
W-8 Compliance project (calls to clients, etc.)
Credit cards and check orders
- 2 -
Meeting and trip arrangements
Letter composition and translations
W/T call back
Banking courses taken at Digital University
BANQUE SUDAMERIS MIAMI July 1993 Dec. 2004
Private Banking Assistant/Secretary
Job Description:
Secretarial/Adm. support to officers and also Assistant to the Banks Adviser
Assisting clients with account info
Letter composition and translations
Trip and meeting arrangements
Screening phone calls/taking messages
Taking dictation in English and Spanish
Amex cards and check orders
W/T call-back
Last six months in Compliance Dept Checking and Corporate Accounts (detailed document revisions)
Variety of secretarial/adm. support to INTESA International Network (South America and Europe)
MANUFACTURERS HANOVER INTERNATIONAL Jan. 1990 - May 1993
BANK MIAMI
Executive Secretary, Corporate Division
Job Description:
Preparation of letters, tables, reports, faxes and legal documents
In contact with clients, implementing requests and giving support
Translation of documents into Spanish and/or English
Meeting and trip arrangements
EDUCATION
Miami Dade College American Institute of Banking :
Principles of Banking
International Banking and World Economics
Florida International University (FIU) Miami, Fl.
Diploma: Legal Secretary
SKILLS
International Private Banking Customer Service
AS400 System
Boss System
Microsoft Word, Excel, PowerPoint
Correspondence composition and translations
Shorthand in English and Spanish - Transcription
Languages: English, Spanish, French and knowledge of Portuguese
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Senior Human Resources Manager
Coordinator of Civic and Community Engagement
ESL/International Student Academic Advisor
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