MailRoom Resumes in UK: Pradeep

Name:

Pradeep

Location:

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

MailRoom

Personal Website:

Objective:

Mailroom Management

Resume Text:

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QUALIFICATION:

1) Basic knowledge of computer
2) Windows 98 & 2000
3) Junior typing
4) E-mail support
5) MIS preparation
6) PowerPoint presentation

PERSONAL DETAILS

Father’s Name : BHASKAR RAO
DOB : 02 / FEB / 1986
Sex : Male
Status : Single
Nationality : Indian.

LANGUAGE PROFICIENCY:

To Speak : English, Hindi, Kannada, Tamil, Telugu & Marathi

To Write : English, Hindi & Kannada

WORK EXPERIENCE

1) COMPANY : “Avon Solutions & Logistics Pvt Ltd”
Designation : Supervisor (MRE – Mail Room Executive)
Period : 3rd May 2005

Responsibilities:

♣ Handling a team of 25 staffs

♣ Handling 6 sights

Mailroom Management
Honeywell, Texas Instruments, Standard Chartered Bank, IBM

CMS (Cash Management System)
Deutsche Bank

♣ Front Desk Handling

♣ Customer Service

♣ MIS preparation

♣ Power point presentation

♣ E-mail Support

♣ Closing the complaints with in the SLA

♣ Auditing

♣ Process development

♣ Preparation of Daily reports

♣ Working for back end

♣ Courier billing

♣ Handling the new projects

♣ Process training to the new employees

♣ Soft skill training

2) COMPANY : “INFO VISION”
Designation : Team Leader
Process : Airtel
Period : 19th July 2004 – 30th April 2005

3) COMPANY : “SPANCO TELE SYSTEMS & PVT LTD”
Designation : CSR (Customer Service Representative)
Process : Tata Indicom
Period : 28th Feb 2004 – 28th May 2004

Responsibilities:

♣ Handling Inbound Calls
♣ Solving the customers queries and complaints
♣ Excellent wrap up with the customer
♣ Raising the complaints in the right root cause
♣ Sending bill’s through mail to their respective E-mail ID
♣ Handling both technical & Non- tech complaints
♣ Quality Analysis
♣ Call barging

I declare that all the details given above is true to the best of my knowledge

PLACE : BANGALORE YOUR’S FAITHFULLY

DATE : (B.PRADEEP KUMAR)