RESERVATION MANAGER Resumes in US-New York-New York City: JAMUNA

RESERVATION MANAGER Resume

Contact Candidate

Name:

JAMUNA

Location:

US-New York-New York City

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

RESERVATION MANAGER

Personal Website:

Objective:

RESERVATION/TICKETING

Resume Text:

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.S.A.SHIREEN TRAVELS PVT, LTD., Chennai – 600 017 Since NOV`98-DEC`05

AREA OF SPECIALISATION

RESERVATIONS – TICKETING - FARE CONSTRUCTIONS – PTA`S (INCOMING & OUTGOING)- REFUNDS PROCEDURES – ASR - SEAT CLEARANCES – PRORATIONS - APPROPRIATE ITINERARIES - MISHANDLED BAGGAGES (MHB) - HANDLING BSP STATEMENT & DISCREPANCIES (ADM`S, BDR & ACM) – ASSISTING ACCOUNTS - CLAIMS

RESPONSIBILITIES:

Ø Handling IATA Travel Agents / CORPORATE Customers and penetrating more corporate accounts (Retention & Development) for sake of company`s benefit.

Ø Ensuring to provide Accurate Advice to Clients /Agents and Materializing Sales with Good Profit Margins.

Ø Applying Advance IATA Fare Construction Principles for complete Appropriate Ticketing and other Documentation’s for all Types of International Journey involved.

Ø Constructing Applicable fares and Routings, Issuance and Re-issuances issuance of MCO Handling Outgoing and Incoming PTA’s

Ø Handling Branches Sales Reports every fortnight.

Ø Assisting Accounts with Agents Bank Settlement plan, Refunds, Counter Refunds, Billing Discrepancy Reports, Agent Credit Memo and Agent Debit Memo.

Ø Handling Discrepancies reports on BDR, ACM, ADM, reporting ticket coupons for all pertaining Branches.

Ø To sort out issues on Missing Baggage and lost Baggage handled mishandled baggage’s and claim settlements.

Ø Training for Reservation Counter Assistants for all Branches. Concerned

Ø Working Effectively in clearing confirmation of seats for Chennai and other branches concerned.

Ø Handling Group Passengers:

WORKED AS A RESERVATION COUNTER STAFF SINCE NOV`97 To OCT98
at TRAVEL AIR MADRAS PVT LTD., CHENNAI – 600 006. PHONE: 28523095

RESPONSIBILITIES:

Ø Give advice to Individual / Corporate clients for their tourist Destinations.
Ø Providing best Itinerary and work out Economical fares.
Ø Liaison with all International Airlines in Chennai.
Ø Preparing invoice and sales report on daily basis.
Ø Done Telesales and effective follow up on the incoming enquiries
PROFESSIONAL QUALIFICATION:

IATA / UFTAA Standard Diploma Course conducted by IATA during 1998, Agency Training Services. PASSED IN GRADE ‘A’ MEDIUM OF INSTRUCTION ENGLISH.

DIPLOMA IN TRAVEL AGENCY MANAGEMENT & TOURISM DEC 1996 PASSED IN GRADE ‘A’. at DATAMATICS INSTITUTE OF MANAGEMENT, CHNNAI.

EDUCATIONAL QUALIFICATION

B.Sc.,(Bachelor of Science, Botany) during 1990 at Stella Mary’s College, Chennai

CLASS: PASSED IN GRADE ‘A’.

TECHNICAL QUALIFICATIONS:

AMADEUS, ABACUS, GALILEO & GABRIEL RESERVATION SYSTEM

FAMILIAR IN USING COMPUTERS( MS OFFICE) OPERATING SYSTEM WINDOWS

PERSONAL DETAILS:
HUSBAND NAME MR.KALIRAJ
DATE OF BIRTH 19.08.1972

MARITAL STATUS MARRIED
PASSPORTLANGUAGES KNOWN ENGLISH & TAMIL

REFERENCES:

Ø Shri.R.Chidambaram Shri.G.K.Sridharan
General Manager General Manager( Personal)
M/s..Saudi Arabian Airlines Brakes India Ltd.,Chennai
Chennai. Tel: 24350694 / 26251847
Phone :91-44- 24331217.
General Manager (Personal)

Ø Shri. S.Mahalingam
Accounts Manager,
Saudiarabian Airlines, Chennai.
Phone: 91-44-24333368.

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