- Featured in the Wall Street Journal
Status: Logged Off
Search All Resumes | Submit Your Resume
Network Operations/Engineer Resume
self business of computer education Resume
self business of computer education Resume
Natalija
US
clients service and accounting specialist
specialist in marketing, CRM
Let us help you find a job, submit your resume now.
Or visit our education page to learn about getting your degree online
Business with unbalanced clients 04.12.2003 - 04.12.2003
Career proceeding and options 14.11.2003 - 14.11.2003
Woman and Career 13.11.2003 - 13.11.2003
Communication psychology 11.02.2002 - 13.02.2002
Invoicing system for the credit department 26.03.2001 - 27.03.2001
Client history registration system 19.03.2001 - 20.03.2001
PROFESSIONAL EXPERIENCE
Lattelecom BPO, SIA Riga 10/10/06 - Present
Customer care specialist (Latvian BtoB and BtoC project)
- Responsible for regular and irregular charges management, client data and service entering and changing in accounting system, fine system operations, account transaction management.
- Credit control experience: following up on unpaid invoices, collecting outstanding debt, credit control and bill consultations.
- Data management Experience: Data entering and word processing of documents (contracts, application letters, claims) registration, archives jobs experience, contracts supply assurance
Lattelecom BPO, SIA Riga 10/08/06 - 10/10/06
Customer care specialist (International BtoB project)
- Responsible for client data and service entering and changing in telecommunication and accounting system.
- Service management
- Primary credit control actions
Lattelecom BPO, SIA Rezekne 01/04/01 - 10/08/06
Customer care operator (Latvian project)
- Experience in working with clients - customer service projects, sales, product and invoice consultations. Work experience in contact supply with business and private clients, , incoming and outgoing calls.
- Sales experience
- Data management Experience: Data entering and word processing of documents (contracts, application letters, claims) registration
- Working on client claims, bills recalculation, problems solutions
- Credit control and bill consultations
- Team leading experience
DK Latgale LTD Rezekne 01/02/1992 – 31/02/1994
Secretary assistant
- Assistance in work with documents, documents supply
LANGUAGES
- English,
- Russian (native),
- Latvian
SKILLS
Microsoft Office (Excel, Word, PowerPoint,) job experience in specific software applications for client, account and service data entering and transferring, invoice and client claims, history and sales software applications
Driving licence
A job posting is required to veiw full resumes.
Click here to post a job now.
Director of Leadership, Development and Talent Management
Request information about online degrees in:
Advance Your Career with an Online Education
Easily Recognize Your Dream Job by Creating an Ideal Work Profile
How To Interview For a Job With a DWI / DUI Misdemeanor on Your Record
How to Get and Stay Motivated To Accomplish Your Job Search Goals