Administrative Specialist Resumes in US-Virginia-Fairfax: Suzette

Administrative Specialist Resume - Click here to send us your resume

Contact Candidate

Name:

Suzette

Location:

US-Virginia-Fairfax

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Administrative Specialist

Personal Website:

Objective:

A highly motivated Specialist, with a successful record of accomplishment in the design, development, and implementation of computer programs. Possessing expert technical skills in addition to excellent communication, interpersonal and analytical skills seeking a challenging position where these skills can be fully utilized along with extensive Criminal Justice education.

Resume Text:

Let us help you find a job, submit your resume now.

Or visit our education page to learn about getting your degree online

.....Begin Resume Preview.....

ractices. Conduct or prepare training programs, and develops training agendas and materials. Assist in report preparations, research projects and written proposals. Compile data for fiscal notes for statistical reporting. Provide support to Proportionality Review Project. Transfer existing databases to newly updated database packages. Assist in the installation and repair of computer hardware and software including printers and other peripherals. Provide training, instruction, and technical computer support; act as initial contact for all computer related problems.

ICT GROUP, INC
Langhorne, Pennsylvania
Safety Data Auditor 10/00 – 6/01

Responsible for the daily auditing of data entered for Fortune 500 Company by call floor representatives. Escalated calls of adverse events and or customer complaints. Audited records and ensured accuracy of the all documents. Checked data in designed spreadsheets against raw data in records. Assisted in compliance to ISO9002 call center industry standards by monitoring productivity and quality standards. Created call activity reports and provided training to new personnel.

THE HIBBERT GROUP
Trenton, New Jersey
Senior Account Coordinator 6/99 – 3/00

Performed JCL programming for the output of various reports and test records. Managed various marketing programs for Fortune 500 client base. Managed and supported client driven activities including letter shop processes, databases administration and sales lead management programs. Assisted in the application development process via establishment and communication of business requirements to the technical staff. Performed quality assurance of output types from multiple internal and external sources. Tracked and reported inputs, outputs and associated activities as they are related to cost gathering, cycle time and document/source retention. Provided call and sales count reports to clients on an as needed basis via RMDS.

Suzette E. Singh – Resume Page 2

NYCOMED AMERSHAM
Princeton, New Jersey
Sales Operations Coordinator 11/90- 5/99

Managed 2.5 million-dollar hardware/software inventories within the sales force automation. Provided technical support for field sales force, vendors, and headquarters. Maintained user support contract lists, system passwords and hardware service support from vendor to the field. Informed vendors of inventory discrepancies as well as personnel changes with the field sales force. Assisted in data collection, input and verification of dollar sales and market share information for various reports. Input, reviewed and verified field sales adjustments. Assisted with tracking quarterly sales and market share results for awards and sales force bonus programs. Designed and managed the Employee Purchase Program for field hardware. Managed the disposal of old computer equipment, financial transactions, promotional material and equipment donation process. Designed and maintained an inventory tracking system. Maintained account changes within the Territory Management System. Created ad hoc status reports requests. Designed and maintained procedures manual for the sales department. Prepared vendor invoices and maintained financial spreadsheets.

COMPUTER SKILLS

Software: Microsoft Office XP, 2003, 2002, Outlook, Adobe Acrobat 7.0, Corel WordPerfect, Lotus Notes

System: FOCUS for S/390, SPSS 13.0 for Windows, SAS V8,

Hardware: Canon, Compaq, Dell, Hewlett Packard, Minolta, Tektronix and Toshiba

EDUCATION

Kaplan University 4/05 - Present
B.S. Criminal Justice

Kaplan University 1/03 - 4/05
Davenport, IA
A.A.S Criminal Justice
Dean’s List Summer 2003 - Winter 2004
President’s List Summer 2004

Control Data Technical Institute 8/87 – 3/89
New York City, New York
Certificate: Computer/Office Technology

PROFESSIONAL AFFILIATIONS

American Criminal Justice Association/Lambda Alpha Epsilon 12/03 - Present
Kappa Alpha Phi Chapter

COMMUNITY SERVICE/ VOLUNTEER EXPERIENCE

Hamilton Township Police Department
Block Captain - Neighborhood Watch 6/03 - Present

Children’s Fingerprinting 6/03 - Present