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Laura
Spain-Catalonia
Assistant to the Editorial Department
To Assist in the daily activities and current projects conducted by the company.
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Lancaster, PA June 2006-January 2007
Quality Assurance Specialist
Evaluated the company process for Document Control, identified areas for improvement.
Updated the system accordingly to help the company’s Quality Management System in their ongoing attempt to achieve certification from the ISO (International Organization on Standardization).
Wrote and processed Standard Operating Procedure (SOP) across departments and trained individuals in writing SOPs.
Harvard University Cambridge, MA
Front Desk Associate: Malkin Athlete Center (Spring 2005-Spring 2006)
Lifeguard: Malkin Athletic Center (Spring 2004-Spring 2006)
Crew Chief: Harvard Athletic Department (Fall 2005-Spring 2006)
Kelly Advertising Anaheim, CA
Direct Marketing Advertiser Summer 2005
Interacted with potential clients and marketed and pitched promotional packages for professional sports teams, spas
and restaurants
• Honed sales and negotiation skills
Lancaster Country Club Lancaster, PA
Swim Team Manager and Coach Summer 2004
Coached swim team of 70 children ranging in age from 8-18.
Developed and implemented team competition strategies
Lake, Roeder & Hilliard Associates Lancaster, PA
Administrative Assistant Summer 2002-2000
• Compiled electronic database for civic engineering firm
• Database encompassed sixty-five years and over 8,000 files of all plans and drawings
EDUCATION
Harvard University Cambridge, MA
Bachelor of Arts in Psychology, citation in Spanish August 2002 - June 2006
• Varsity field hockey; League Champions 2004, NCAA Tournament 2002, 2004
• Kappa Alpha Theta
Manheim Township High School Lancaster, PA
High School Diploma August 1998 - June 2002
• Captained field hockey, swim and track teams
• All-American in swimming and track
• State Competitor in field hockey; State Finalist and District Record-holder in swimming and track.
LANGUAGES
English: Native Fluency
Spanish: Proficient level of both spoken and written language
French: Basic understanding of the language, six years of class in high school
COMPUTER SKILLS
Proficient in Microsoft Office (Word, Excel, Outlook, Access and Power Point), Open Office, and Lotus Notes
Working knowledge of InDesign and Illustrator
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Senior Human Resources Manager
Coordinator of Civic and Community Engagement
ESL/International Student Academic Advisor
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