Customer Service/Office Assistant Resumes in US-Texas-Dallas: D'Andra

Customer Service/Office Assistant Resume

Contact Candidate

Name:

D'Andra

Location:

US-Texas-Dallas

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Customer Service/Office Assistant

Personal Website:

Objective:

To secure a challenging position requiring strong organizational skills with a corporation where advancement and compensation are based on personal performance.

Resume Text:

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y selling the company\'s products and related services

INSIDE/OUTSIDE SALES REPRESENTATIVE-CUSTOMER SERVICE
(Recruitment Advertising Account Executive)
The Dallas Morning News Dallas, TX 1/04-2/05
• Identify and consult new business advertising opportunities through a high level of cold calling and networking
• Continually develop relationships with current accounts in various industries to develop a media plan
• Focus on retention
• Selling yearly contracts for our internet division, Belo Interactive. Sold 30-day job postings, top jobs & recruitment banners
• Monitor Dollar Volume Contracts to assure yearly commitment
• Establish a budget and media marketing plan assisting each client in meeting its recruitment advertising goal
• Serviced existing clients and present products to clients about additional advertising
• Managed & hunted 1.6 million dollar desk
• Developed rapport with advertising agencies across the country to help service clients

CUSTOMER SERVICE
The Dallas Morning News Dallas, TX 7/99-12/03
• Assist advertising agencies with solving companies recruiting challenges
• Cultivate relationships with advertising agency AE’s and direct clients
• Continually identify and generate new business development opportunities through cold calling and networking
• Establish rapport and continually develop current accounts with key clients.
• Develop new business within existing account
• Assist our Belo Interactive department to sell clients on internet products and services
• Assist in presentations to prospective clients
• Input advertisements by working on our C-Text system.
• Develop media plan for clients
• Train customers on our products and sell its advantages
• Resolve customer complaints and issues
• Assist in development and presentation of proposals
• Research client’s requests by using a service called Landon Media
• Develop and manage new and existing business
• Analyze and propose recommendations to clients

INSIDE SALES REPRESENTATIVE (Call Center)
The Dallas Morning News Dallas, TX 6/98-6/99
• Take incoming calls for ad placements
• Sell into special sections
• Work with clients each week to place advertisements
• Take incoming calls for ad placement
• Train new employees on products and tools
• Manage existing customer accounts

PORTRAIT PHOTOGRAPHER/SALESPERSON
CPI Corporation (Sears Portrait Studios)
Mesquite, TX (11/97-5/98)
• Take portraits
• Sell portrait packages; upsell clients to company’s accessories
• Promote upcoming specials with customers
• Call back customers to schedule appointments

PROOFREADER/SALESPERSON
Pritchett & Associates
Dallas, TX (1/97-10/97)
• Proofed over text of books
• Contacted previous buyers to promote Price Pritchett’s newest books
• Cold call to businesses to pitch company’s product

ASSOCIATE PRODUCER Monroe, LA (1/96-12/96)
KNOE-Channel 8
• Listen to police scanners
• Check in with police for overnight newsworthy event
• Write news copy for morning show
• Edit voiceovers for news copy

ACCOMPLISHMENTS:
* Inducted into 1999, 2001, 2002 AND 2004 President\'s Club
* Top 1% seller on my sales team
* TDMN Sales Leader Award 2000
* Awarded trip to Bahamas for top percentage over revenue goal (John Fredericks)
* Top Revenue generator for Belo Interactive (internet division) 4 years in a row
* Top Revenue seller for Jobcenter Television 2003-2004
* Best Sales Pitch Award 2003
* Rookie of the Year-1998
* Won trips to Playa-Del-Carmen, Cancun, Mexico, Switzerland & Jamaica (sells competitions)
* Winner of more than $30,000 in money, TVs, DVDs, Cameras and Stereos

SKILLS:
Type 70WPM, 9000+ ksph Excel, MS Word, PowerPoint, excellent phone skills

EDUCATION:
Northeast Louisiana University
MONROE, LOUISIANA December 1996
BA: Radio/TV/Film-General Studies

REFERENCES:
Available upon request

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