Project Manager Resumes in US-Illinois-Rockford: Mirjam

Project Manager Resume

Contact Candidate

Name:

Mirjam

Location:

US-Illinois-Rockford

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Project Manager

Personal Website:

Objective:

Highly accomplished project and operations manager with proven leadership devising and executing strategies to streamline operations, drive productivity, and improve profitability. Adept at leading quality initiatives and cross-functional project teams. Innovative problem solver with aptitude for enhancing customer service delivery as well as at launching HR programs. Proficient at crafting and enforcing robust policies, procedures, and performance standards. Excellent communicator; fluent in English, Dutch, and German. Thrive in fast-paced environment requiring focused decision making.

Resume Text:

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/> Team Building & Leadership • Quality Methodologies • Technical Savvy • Operations Management
Service Excellence • Quality Metrics • Strategic Planning • Training & Development • P&L Management
Performance Management • Continuous Process Improvement • Cost-Savings Initiatives • Purchasing

P R O F E S S I O N A L E X P E R I E N C E

P R O J E C T M A N A G E R

HYVA CORPORATION
Wood Dale, Illinois
2007-Present
Worldwide manufacturer and marketer of hydraulic telescopic cylinders with $325M in sales.

Lead projects to streamline operations and administrative processes. Establish procedures and resource infrastructure for HR programs, to include payroll, benefits and compensation, recruiting and hiring, as well as procurement activities, such as supplier relationship management and contract administration. Research emerging technologies to identify opportunities for process improvement and automation. Prepare cost–benefit and business impact analyses.

• Spearheaded vendor negotiations that secured cost savings of 25% for travel-related expenses, 30% on office supply procurement, 25% on software licensing, 18–35% on telephone expenses, 75% on wireless communications, and 50% on printing and marketing material production.
• Directed high-profile engagement to source corporate event booth as well as to design and print product catalogs for exhibitions on expedited 2-week and 10-day time frames, respectively.
• Led design and deployment of new, secure network infrastructure within $15K budget.
• Streamlined order fulfillment process while offering visibility of shipping status to end customers.
• Instituted innovative travel planning and expense reimbursement solution that saved 1.2K sales man-hours per year.

INTERNATIONAL RELOCATION, From the Netherlands to Illinois • 2006-2007

I N T E R I M M A N A G E R — Mental Health Institute Spatie

RANDSTAD HOLDING N.V.
Apeldoorn, the Netherlands
2005
Global professional services and staffing solutions provider with $11B in revenue.

Directed 65-person team of internal associates in addition to contract personnel to perform cleaning and sanitation of healthcare facilities. Prepared and delivered product and process training. Instituted and enforced policies, procedures, and performance standards. Interviewed and hired new associates.

• Negotiated 25% reduction in cleaning supplies with existing supplier.
• Initiated mentoring program to foster teamwork and to alleviate training burden for location managers.
• Incorporated cleaning logbook to improve communication and project coordination that resulted in increased customer satisfaction at each facility.
• Assumed catering department scheduling for 40 team members across multiple shifts.

C O R R E C T I O N A L T R E A T M E N T S P E C I A L I S T

SALVATION ARMY, Lunteren, the Netherlands • 2004-2005
International religious and charitable organization.

Delivered personal training and technical mentoring for patients with societal problems. Evaluated daily activities and interactions to rate performance and improvement. Analyzed internal processes and devised innovative solutions to reduce cycle times and to improve productivity.

• Launched photography workshop to broaden patient exposure to technical hobbies.
• Formulated software-based solution to improve payroll administration.

B U S I N E S S D E V E L O P M E N T M A N A G E R

DE WETTERGEUS, Uitwellingerga, the Netherlands • 2002-2003
Premier resort, recreation, and conference center.

Led 90-person team to transform existing corporate shell and marina facilities into world-class resort. Planned and directed renovation of entire infrastructure. Recruited, assembled, and trained sailing instructors, restaurant staff, and operations personnel. Crafted marketing strategies and sales tactics. Established formal HR policies and procedures as well as standards for guest services. Forged relationships and negotiated contracts with suppliers. Prepared and presented status reports and financial results for investors and key stakeholders.

• Conceived idea and fostered investor interest and buy-in to launch operation.
• Slashed time required to open resort in half to capture main resort season business.
• Directed development and implementation of cutting-edge resort management computer system.
• Pioneered membership loyalty program that has been adopted by 90% of direct market competitors.

R E S O R T M A N A G E R

WILDT SAILING EVENTS, Uitwellingerga, the Netherlands • 2000-2003
Sailing academy and boating excursion company with $1.2M in annual revenue.

Oversaw team of 128 to ensure delivery of top-notch services for guests. Coordinated key initiatives in various operational areas. Created and administered capital and operating budgets.

• Directed renovation of key operating segment that improved sales 85% with 3-month ROI.
• Reduced manpower requirements for sailing instructors by 75% by developing new teaching methodology.
• Achieved 2-fold increase in customer satisfaction along with 50% improvement in total revenue in just 2 years.

O P E R A T I O N S M A N A G E R

KREKT OER\'T WETTER, Uitwellingerga, the Netherlands • 1997-2000
Prestigious sailing academy, marine resort, and boat rental organization.

Managed daily activities of 120 associates for food and beverage, sailing, and conference operations. Coordinated initiatives across business disciplines to ensure seamless operation and integration of services. Crafted sales proposals for business and social groups. Performed market research and analysis to devise marketing strategies.

• Salvaged business relationship with 75 sailing instructors to attain resources necessary to fulfill academy commitments.
• Initiated university internship program to develop no-cost pipeline of available team members.
• Developed innovative scheduling application to predict more accurately volunteer activities that reduced scheduling process by 50%.

E D U C A T I O N

Bachelor in Social Science
Bachelor in Leisure Studies
University of Professional Education, Rotterdam, the Netherlands

P R O F E S S I O N A L D E V E L O P M E N T

Project Management ~ Business Development Planning ~ Process Counseling

TECHNICAL PROFICIENCIES

Fishbowl ~ QuickBooks ~ Adobe Product Suite ~ Microsoft Office Suite ~ Lotus Notes
Windows XP Professional ~ Windows Server 2003 ~ Windows Exchange Server 2007

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