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Employment Specialist/Recriter Resume
Anita
US-California-Los Angeles
SVP
Operations and Business Development
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ach and educational campaigns, improving relations among diverse populations.
Re-engineered risk management plan, securing contract and 12% increased funding for MAXIMUS.
Developed plan, justifying budget increases and enabling re-activation of 22% of laid-off staff.
Directed efficiency study, saving client $800K penalty and increasing proficiency rating to 96.6%.
Key Skills: Formulating top policies… Managing multiple, complex projects to successful completion… Building Cohesive, quality and results driven teams… Introducing and gaining support for change initiatives… Analytical and hands-on manager, brining imaginative solutions… Making “go/no-go” decisions… Skilled at crisis management.
Masters Candidate, BA, Psychology, California State University, Los Angeles.
Highlighted Accomplishment
Re-engineered risk management plan, securing contract and 12% increased funding for MAXIMUS. State budget cuts limited client resources, forcing reduction in contracting funds. Reviewed client’s risk management plan, provided modifications and budgetary modeling. Kept MAXIMUS contract, extending agreement five years.
Developed plan, justifying budget increases and enabling re-activation of 22% of laid-off staff. MAXIMUS project had 50% decrease in caseload, prompting client to request 45% reduction in contract cost. Analyzed workflow and expenses. Introduced new budget, lay-off strategy, and contingency plan for performance-based budgetary increases. Met production goals, increasing funding for MAXIMUS and restoring part of discharged staff in less than four months.
Directed efficiency study, saving client $800k penalty and increasing proficiency rating to 98.9%. New legislation required client to amend contract, mandating high proficiency rate (95%), with penalty for failure. Assembled QC team, completing project review and establishing baseline. Shortened procedures, implementing case transfers and adding extra courier pickup. Appreciably improved proficiency rating, saving costly penalty.
Created Innovative Task Force, changing workflow and preserving at-risk contract. Contract expired opening bid process to competitors. Constructed and led critical task force, automating procedures and incorporating tracking software. Won contract, extending agreement to cover all client locations.
Career Summary
Trusperity Acquisition Corporation, 2006 – May 2007
Senior Vice President of Operations and Business Development. Responsible for expansion of business
into one-stop shop real estate bundled services. Developed business model/plan, marketing plan and budget.
MAXIMUS, Inc., 1992 – 2006 Promoted to increasingly responsible positions by $800M contract consulting firm.
Regional Director of Operations. Managing $60M+ project, overseeing development/implementation of work plans and project deliverables. Supervising four administrative managers, 14 supervisors, providing direction for staff of 110 in multiple locations. Consulting for Stanford University’s State Cultural Appropriateness contract.
Quality Assurance Director/Contract Administrator. Supervised contract compliance, integrity and execution for multi-million dollar project. Directed daily activities of the Training Manager, QC Manager and Contract Specialists, ensuring proper controls were in place to meet contractual deliverables, timelines and budgets. Developed and procured new subcontracts. Led finance, budgeting, proposal writing and graphics teams.
Regional Manager. Supervised Southern California managed care operations enrollment contract worth over $78M. Managed project start up, developing policies/procedures while meeting critical timelines. Supervised section managers with oversight responsibilities for nearly 200 field staff in 49 locations.
Deputy QA Manager/Government Liaison. Managed $22M contract implementation and operations to provide comprehensive services to mentally and physically disabled patients. Oversaw project infrastructure and district training for staff of 40.
Earlier, served as Program Manager for non-profit, Korean Health, Education, Information Research Center, managing contracts. In addition, served as City Evaluator, Ford Foundation, co-authoring four published studies of local communities.
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