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SANDY
US-Wisconsin-Milwaukee
Employment Specialist/Recriter
A goal oriented, team-minded professional looking to employe knowledge and experience in Human Resources/Management in a growth oriented company
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-person/phone interviews
with applicants
- schedule and follow-up on second interviews
- communicate with assigned departments
regarding hiring status, badging, etc.
- developed and conduct interview training
classes for various departments
- facilitate & assist in New Hire Orientation
- chair Employee Boards of Review
- communicate with management and team members
to promote new ideas and suggestions
- assist with processing intra and inter
department transfers through use of
electronic transfer system
- promote improved guest services
- complete projects as assigned
1991 – 2000 REGIONAL MANAGER
Sherman & Sons Shoes, Inc. – Gantos and Shoes Warehouse Div.
Bay City, Michigan
Territory-Illinois, Indiana and Michigan
Staffing and Training
- recruited, interviewed and made hiring
decisions on management staff
- trained team members in visual
merchandising, sales techniques and
customer service
- participated in the writing and
implementation of new training manuals
- monitored development of staff for promotion
into management positions
- worked closely with managers in developing
store staff
- reviewed staffing needs of each unit monthly
- managed training programs and oversaw on
going staff development
Operations Management/Supervision
- oversaw operation of up to 18 units in
Illinois, Indiana and Michigan
- delegated responsibilities and supervised
performance of up to 250 employees
- increased sales over plan 6 of 9 years
- implemented security and loss prevention
control procedures
- motivated team members through positive
reinforcement, contests and incentives
- evaluated employee performance and conducted
performance reviews
- developed strategies for attaining volume
goals in each unit
- monitored and improved customer service and
sales techniques
- responded directly to all customer inquiries
and complaints
- facilitated training meetings and semi
annual manager meetings
Financial Management
- reviewed weekly, monthly and quarterly sales
versus plan for each unit
- participated in the annual forecasting of
sales and labor costs
- approved weekly schedules and hours used for
all units according to budget
- managed controllable expenses
- reviewed cash receipts and banking procedures
1983 - 1991 SUPERVISOR, BUYER
Levine’s Department Stores
LaPorte, Indiana
- Began as manager of womens apparel store and was promoted to supervisor of 7 stores and departmen\'
Also bought and merchandised footwear for all locations
SKILLS: Communication, organization, motivation, sales, customer service, time management, troubleshooting, team player, computer applications
EDUCATION: A Graduate of South Division High
School – Milwaukee, Wisconsin
Pursuing SHRM PHR certification
Padgett-Thompson certified in Human
Resources and the Law
District Manager training program –
Sherman & Sons
REFERENCES: Available upon request
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