Accounts Receivable Manager Resumes in US-Arizona-Phoenix: Susan

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Contact Candidate

Name:

Susan

Location:

US-Arizona-Phoenix

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Accounts Receivable Manager

Personal Website:

Objective:

To obtain a position in a company that will enable me to utilize the skills attained through my banking and accounting career; and allow for both professional and personal growth, with the challenges of new experiences and professional advancement.

Resume Text:

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• Manage the process of cash receipting an average of $1 million in receivables on a daily basis.
• Reconcile Operating, Administrative, Payroll, Lockbox and Lending accounts. Operating and Lockbox accounts average 23,000 items per month.
• Researched discrepancies of any receipts by reviewing claim Explanation of Benefits (EOBs) to identify adjudication errors or adjustments. Advised client services and collections departments of amounts to be written off or placed for collection based on varied and numerous criteria.
• Monthly reconciliation of a/p and a/r general ledgers to respective aging reports. Revenue exceeded $12.5MM monthly, and A/R turned every 18 days, leaving almost 35K transactions to be reconciled.
• Process month-end and year-end adjusting journal entries.
• Process and review company administrative payables.
• Coordinated departmental efforts to provide reports and detailed ledgers to visiting auditors every quarter.
• Responsible for preparation and review of monthly financial statements.
• Provide and implement various ideas and suggestions to improve efficiency in the overall processing of receivables/payables.
• Train, supervise and evaluate a staff of 9 employees.
• Equally proficient and knowledgeable in the area of accounts payable. Partially responsible for ensuring timely processing of payables to providers.

1982-2000 Bank of America Tempe, AZ

Senior Operations Specialists (2000)
• Analyzed overdrawn accounts in order to determine fraudulent activity.
• Ensured a positive customer experience by providing the highest level of customer service while reducing dollar losses.
• Maintained and reviewed cases to ensure maximum recovery of funds and ensure timely charge-off of accounts.

Team Lead, Exceptions Processing (1999-2000)
• Monitored the aging of outstanding interoffice transmittals with main focus on minimizing loss.
• Researched and resolved complex issues in a timely manner.
• Provided assistance to various branches or departments by locating non-posted credits and debits.

Associate Operations Manager, Central Input Services (1996-1999)
• Assisted in managing a department that processed dollar transactions, CD maintenance and calculation of complex interest adjustments while ensuring service levels are met.
• Recognized by departments and branches as a source of information regarding the cause and effect of improper maintenance of accounts.
• Participated in a nationwide computer conversion workgroup that ensured critical information was converted to a new computer system.
• Trained, coached and evaluated a staff of 6 to 8 employees. Provided an environment of teamwork and fun while encouraging employees to maintain a positive attitude at a time when negativity was prevalent due to the dissolution of the department.

Senior Fraud Specialists, Fraud Prevention (1993-1996)
• Maintained control of approximately 2000 fraud files per month.
• Reviewed, approved and submitted files for charge-off prior to the end of the month.
• Analyzed each file to identify any suspicious activity or determined if a potential trend in fraud was evident.

Section Manager, Branch Operations (1984-1993)
• Trained, supervised, coached and evaluated a staff of 6 to 10 employees.
• Provided an environment of teamwork and fun, while simultaneously encouraging employees to provide the highest level of customer service in addition to cross-selling additional products and services.
• Successfully researched and resolved teller shortages/overages in order to guarantee success of the branch.
• Consistently received successful internal and external audits by consistently following bank policies and procedures.

1987 Institute of Financial Education Mesa, AZ
• Courses in Branch Management and Interpersonal Communications.

1982-1987 Arizona State University Tempe, AZ
• Various courses in Business Administration

1980-1982 Central Arizona College Casa Grande, AZ
• Associates Degree in Accounting

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