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Quality Control Incharge Resume
summer
Pakistan
customer services
To seek and strive to enhance a distinguished position in any organization by employing the best of my potential, skills and attitudes earned in profession.
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al and committed to work.
Ø Offer a 2-years track able record in Customer Support experience of working in Microsoft platforms.
Ø Ability to work effectively as a team member.
Ø Worked with DANCOM ONLINE SERVICES as Customer Support Exective from 1st Oct, 04. Till 7th July, 06.
Professional Experience
Regal Group of Compnies Lahore April 2002- Jan 2003.
Customer Support Executive
Responsibilities:
Ø Guide the clients about all the Internet packages and rates offered by Regal Online.
Ø Dealings with the clients and Trouble shoot their problems related to Internet Services.
Ø Participate in Implementation of new packages according to user’s demand and market trends.
Ø Analysis of Regal Online Performance taking the feed back from the Customers.
Dancom Online Service Lahore Oct,03- May,05.
Technical Support Executive
Responsibilities:
Ø Trouble Shoot the customers problems related to Dial Up and DSL on Lucent Paradyne and Harbour Technology.
Ø Configuration of modem.
Ø LAN and WAN settings.
Small & Medium Enterprise Development Authority June,05-contnue
Extra Curricular:
Listening music, Reading Books.
Languages:
Urdu & English.
References: Available in request.
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