MORTGAGE SPECIALIST Resumes in US-California-San Bernardino/Palm Springs: NIKI

MORTGAGE SPECIALIST Resume

Contact Candidate

Name:

NIKI

Location:

US-California-San Bernardino/Palm Springs

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

MORTGAGE SPECIALIST

Personal Website:

Objective:

Professional with 5 years experience in the Mortgage business. Willing to transition to a new career. I have the ability to work well with a diverse client base. Strong record keeping techniques, and take pride in providing excellent customer service.

Resume Text:

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ked and reviewed underwriting conditions and funding conditions
Worked on suspended loans as well as cancelled loans
Composed correspondence and gathered information needed to process the loan
Communicated with customers/borrowers on a daily basis regarding loans and status
Gave status of loans to loan officers through email and telephone on a daily basis
Underwrote lower level loans as well as processed higher level loans
Worked form a pipeline report on a daily basis
Pre-Closed/clarified loan package before loan documentation was printed/ sent to the borrower
Ordered flood certifications, appraisals, payoffs, and obtained verification of employment
Completed Level 1C underwriting course and received certificate
Maintained a 24-48 hour turnaround time for all paperwork received daily
Received customer service nominations on several occasions for providing excellent customer service
Obtained pertinent information concerning such items as income, other financial resources, and resolved discrepancies on the loan by telephone correspondence

E*TRADE FINANCIAL, Huntington Beach, California 11/2001-06/2002
Contracted through Spherion Staffing Services

FHA Loan Processor
Processed FHA loans

Duties included, but not limited to, typing, sorting and processing home loans and maintaining borrowers confidential records.
Requested conditions needed by underwriter and reviewed to ensure accuracy of loan information before handing off to underwriter
Gave status of loans to loan officers through email and telephone on a daily basis
Obtained pertinent information concerning such items as income, other financial resources, and resolved discrepancies on the loan by telephone correspondence
Worked form a pipeline report on a daily basis
Drew loan docs, ordered FHA case numbers and cancelled loans
Composed and edited reports, mailed correspondence for borrowers pertaining to loan status

TEMPORARY STAFFING AGENCIES 2000-2002

*Mortgage Funder Assistant for Wells Fargo Home Mortgage
Assisted Funder with calling Escrow Companies, faxing of funding figures, and requesting needed documentation/ conditions for loans, to get funded in a timely manner.

*Customer Service Representative for Automobile Club of Southern California
Answered inbound calls in a call center, made appointments for diagnostic checks, dealer referrals, and all membership needs
Assisted callers by providing information, routing calls to other departments and cross selling
Alpha and numeric data entry

*Data Entry Specialist for Data Trace
Input information regarding Real Estate vesting’s for research and tracking purposes
Alpha and numeric data entry

USI ADMINISTRATORS MEDICAL BILLING, Riverside, California 1999-2000
Data Entry Team Lead

Lead Person for 10 employees verifying information on medical claims
Interviewed effectively potential new employees, accurately gathered resumes and correctly evaluated data necessary for the determination of position
Trained new employees on policies and procedures
Generated reports to help coach employees to improve their skills
Oversaw new verifying system and worked out glitches to improve workflow

EDUCATION
Riverside Community College, Riverside, California
Office Administration Courses

PROFESSIONAL DEVELOPMENT
Level 1C Underwriting Certificate
Fair Lending Practices, FHA and VA Lending

COMPUTER SKILLS
Microsoft Word, Excel, and Outlook
Proprietary Mortgage Database (LIS)
Data Entry Alpha and Numeric Ten Key Calculator by touch

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