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Front Dek/ Administrative Assistant Resume
Belinda
US-Florida-Gainesville/Jacksonville
Mortgage Processor
A responsible position providing the opportunity to apply skills and experience in mortgage finance operations
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MORTGAGE PROCESSING
* Assisted assigned Loan Officers with all tasks related to mortgage loans and follow up with customers to collect all docs necessary to close loan
* Learned various homebuyer programs as each lender has its own niche; Matched customer with program based on their financial situation
* Processed third party verifications of employment, rent, mortgage, deposits; ordered credit supplements for disputes including judgments and bankruptcies;
* Updated mortgagee clause on Homeowners Insurance policies; Order flood certification ; Processed internal and external payoffs for old mortgages and lines of credit
* Interface w/attorneys and loan officers to ensure all docs were in place prior to scheduling closing date (title, survey, appraisal, sales contract, good faith estimate, wire instructions, closing protection letter); Completed HUD-1; Updated 1003
* Reviewed and arranged file in proper stacking order prior to submitting to underwriting
* Process VA, FHA, and conventional loans; clear conditions; run Fannie Mae findings
EDUCATION
* As a certified science teacher integrated technology in classroom instruction (use of Internet, Laser Disc, PowerPoint); create assignments from educational software for student learning; conduct parent conferences
* Prepare and present daily lesson in curriculum area; maintain record of grades & attendance
* Provide appropriate learning activities and materials for individualized instruction
* Responsible for conducting training and education workshops and providing health services company wide.
* Act as coordinator for Certified Professional Secretary Review; conduct information sessions, coordinate enrollment process; interface with instructors and proctor exams
* Delivered training and orientation for all new employees; administered benefits
INSURANCE
*Responsible for administering disciplinary action to Prudential Representatives based on the Collective Bargaining Agreement.
*Administer and make recommendations on discipline for Field Sales Representatives
*Consult all areas of the Company when analyzing the risk involved in disciplinary decisions
*Negotiated with the United Food and Commercial Worker’s Union concerning grievances and related collective bargaining issues; process discipline fines and notify Financial Department
*Perform personnel management functions and supervise sizeable staff
WORK EXPERIENCE
Watson Mortgage - Jacksonville, Fl June 2005 - May 2007
Alliance Capital Group - Jacksonville, Fl ` Feb 2004 - June 2005
Duval County Schools - Jacksonville, Fl Aug 1998 - Feb 2004
GTE Data Services - Jacksonville, Fl Mar 1998 - Aug 1998
Prudential Insurance - Newark, NJ Dec 1991 - Mar 1998
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