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MCA -Quality Assurance Engineer Resume
monica
Belgium-Brussels
5-10 yrs
Yes
Yes
manager secretary
tourism hostess/delegate/translatorExecutive/personal assistant
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idual and group- written and oral translation activities in French and English every time there was the demand- welcome the groups in the hotel and assure all the chosen services - Keep a permanent relation between the tourists/ groups and the management of the hotel- make myself acquainted with all the demands, needs and complaints of the hotel guests - Responding to email and phone inquiries;- Assisting with meeting arrangements, travel planning, travel reimbursements, and conference calls;- Conference planning, including negotiating contracts with travel agencies and different companies under the direct subordination of the hotel manager, processing conference registrations and payments, and preparing meeting materials;
PARANG Hotel **
Baile Olanesti,
Valcea ROMANIA
01/05/2004 – 30/05/2006
Tourist hostess/ delegate in Romania and abroad
Take the responsibilities for the general “hostess” activity of the company: I assured a calm sequence and planning of external and internal meetings, conferences and individual tourism. I always offered a professional and friendly image to the tourists- warmly welcoming the tourist and the groups of tourists (both Romanian and from abroad) in order to maintain the good image of the agency and to take care of their interests on the Romanian territory - assure an effective sequence of the activities (accommodation, restaurant, meetings room with flip-charts, whiteboards, VCR etc.) - do a correct promotion and presentation of the tourist services to the international expositions of tourism (magazines and programs designs using Page Maker, In Design, Corel Draw, Adobe Photo Shop)- assure any of kind translation activity if it was the case: interviews, press conferences, meeting- assure any kind of written translation in French and English for the brochures and promotional materials for tourism international fairs- administrative and executive office tasks: handling mails and correspondence from clients and to clients, answering promptly to the offer demands
Personal accomplishments :
I assured and manage to create a good organization of the sportive events that took place in Romania:
-16-17 august 2004 : Partizan Belgrad – Otelul Galati in Constantza
-25-26 august 2004 : Zeleznic Belgrade – Steaua Bucharest in Bucharest
-29-30 September: Partizan Belgrade – Steaua Bucharest in Bucharest
Maxitours
17B Rue de Progrès
1012-Bruxelles BELGIUM
19/06/2006 – 30/08/2006
Hotel manager
-Taking care of all the management and organizational activities of the hotel;-overseeing the relation between employers and employee-since the hotel was entirely and completely new on market I took care of all the legal papers and documents for a hotel of 3 stars-I manage also to organize the activity and internal sequence in the hotel- HR activity for all the departments: room maids, receptionists, bartenders etc.
Orizont-Cozia Hotel ***Calimanesti-Caciulata,ROMANIA
02/04/2007 – present Secrétaire de direction
Organise the activities related to administrative tasks in order to support the FESI Secretariat and relieve superiors’ workload. Take all necessary actions to ensure the smooth and efficient functioning of the Secretariat with guidance of Issue Director and Secretary General as appropriate. Work in the best interests of the FESI Secretariat and of the Members of the FESI.
·To work up correspondence in English or French, to look up/search for general information·To organise the Secretary General’s agenda·To make Powerpoint presentations, Excel worksheets, Word Documents·To ensure that FESI website is updated·To provide regular reports to the FESI Secretariat staff when appropriate on all activities in own span of responsibility·
To co-ordinate the organisation of outside meetings and events·
Preparing the bank transfers for signature; to co-ordinate requests for reimbursements of professional expenses (according to specific grids) to be submitted to the Secretary General for approval at regular pre-determined intervals·
To assist the Secretary General to ensure that budget as approved by the General Assembly is respected and to manage a small budget for office expenses
FESI – Federation of the European Sporting Goods Industry
Rue Belliard 20
1040 Bruxelles
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