Administrative Assistant Resumes in US-North Carolina-Raleigh/Durham-RTP: Roslyne

Administrative Assistant Resume

Contact Candidate

Name:

Roslyne

Location:

US-North Carolina-Raleigh/Durham-RTP

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Administrative Assistant

Personal Website:

Objective:

To obtain a position as an Administrative Assistant that will utilize my outstanding customer service and communication skills while allowing opportunities for growth and continuous learning.

Resume Text:

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Structure House, Administrative Assistant/ Participant Services Durham, NC
Responsibilities: 9/2005 - Current
· Promoted from Administrative Assistant to Participant Services Representative
· Representative within 3 months of employment
· Scheduled Participant Reservations
· Provided top notch customer service for upscale clientele
· Used Jaguar Reservation System
· Scheduled Travel Arrangements
· Answered questions related to medical services offered and weight loss program outline
· Managed program for off campus patients (Triangle Club)
· Produced weekly newsletter (Wednesday’s Letter) using Microsoft Publisher
· Produced in house brochures promoting the sale of additional programs and services
· Maintained Online Web page
· Point of Contact for Media Outlets
· Developed quarterly activity reports
· Determined the number of in house participants in any given week
· Conducted inventory of items
· Sales and Promotion of program packages
· Facilitated participant check in and check out
· Assembled arrival packets
· Balanced Sunday night Audit
· Charged participants account
· Assisted with marketing strategies
· Facilitated tours and orientation
· Responsible for office supplies order
· Answered Multi-Line Switchboard
· Scheduled appointments
· Collected Participants information for Treatment Staff

Marriott International Hotel, Front Desk Associate Raleigh, NC Responsibilities: 1/2001 - 10/2005
· Customer Service
· Bookkeeping /Accounting (Audit sales report of the hotel ensuring accuracy, posting payments for accounting)
· Records Management (File monthly bills for accounting department, Compresses file for back-up)
· Data Entry
· Checking guest in and out of hotel.
· Taking in person and phone reservations.
· Interacting with hotel guest and visitors.
· Providing area information and directions.
· Collecting payments from departing guests.
· Post sales reports, room tax adjustments etc. using the computer reservation system.
· Audit daily sales report and support documentation of the hotel ensuring accuracy.
· Compresses file for back up.
· File monthly bills for accounting department.
· Answering and transferring calls to in-house guest.
· Posting payments for accounting department.

Kroger Incorporated, Customer Service Specialist Durham, NC
Responsibilities: 10/1999 - 6/2001
· Customer assistance
· Developed leadership qualities
· Assisted subordinates and supervisors in identifying and resolving problems.
· Answered customer questions
· Helped customers complete loan application,
· Collected and recorded fees charged for check-cashing services.
· Updated work procedures and prepared work schedules.

EDUCATION
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Kaplan University
Associate of Applied Science in Business Administration/Accounting Davenport, IA 5/2007-Current
Durham Technical Community College
General Studies Durham, NC
1/2000-5/2001

Microsoft Office Training Seminar (Microsoft Word, Excel, Excess, and Power Point)
Medical Insurance Billing Experience 9/2001-12/2002

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