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Illeann
US-New York-Long Island
No-Fault Adjuster
Seeking a challenging position within an organization where I can utilize my claims, organizational and customer service goals to further the success of the organization. Leverage all available resources to prudently manage expenses and ensure proper communication with all internal and external customers.
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aimants, attorneys and providers.
Claims Technical Assistant/AutoOne Insurance/General Assurance Company 2002-2004
*Process Legal Correspondence to attorneys.
*Assist Adjusters with maintaining claim files and keeping in compliance.
*Process correspondence to insured’s claimants and providers.
*Trouble-Shoot claim files with adjusters.
*Record all Bodily Injury into Cybersettle.
*Administer ISO Reports on claimants for adjusters.
*Obtain information from DMV on claim files.
*Handle inquiries from insureds, claimants, attorneys and providers.
*Prepare and organize all correspondence for the subrogation files.
*Participate in the training of employees.
*Assist other departments when necessary.
*Work in a team environment to achieve departmental goals.
Senior Account Executive/CSR/Driversshield.com 1997-2002
*Worked in a team environment achieving departmental goals and objectives.
*Handled clients, drivers, insurance companies and body shops inquiries.
*Prepared reports for insurance companies and clients.
*Processed estimates and pictures through the audit department.
*Issued purchase orders and coordinated repairs for customer/client vehicles.
*Assisted Clients by Trouble Shooting accounts/claims.
*Acting Supervisor when supervisor was not available.
*Assisted supervisor with daily departmental goals.
*Department Team Leader
*Trained, instructed, demonstrated proper procedures to new employees.
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