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Vicki
US-New Mexico-Albuquerque
Account Executive
To devise, develop, and implement strategic marketing and operational plans for small or large organizations.
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ntage Sales & Marketing, Renton, WA May 2006 - Present
Independent Contractor
* Administer resets, remodels, repricing, audits, promotional sales display set-ups, and stock rotations for department stores in the greater Seattle, WA area.
* Experienced in merchandise stocking/display techniques.
* Skilled in reading schematics/plan-o-grams.
* Demonstrated proficiency in achieving outstanding effectiveness rate on assigned work.
* Develop and maintain rapport with store personnel to effectively meet company and client objectives.
High 5 Consulting, Inc., Auburn, WA January 2005 – May 2006
Account Executive
* Managed one to one block marketing programs for 16 client stores in the Northwest Region.
* Established strong image for company – Respect, Trust, Integrity – through marketing activities, including one to one block marketing campaigns and promotional projects for Heartland Automotive Services and Cold Stone Creamery.
* Implemented and executed marketing plans.
* Results included 300% ROI and increased net profits by $400,000.00.
* Responsible for promoting brands, driving sales, and creating brand awareness.
* Successful in communicating regional programs/opportunities to area franchisees.
* Identified new markets to maximize client relationships.
* Top ranking Account Executive.
Rural Metro Ambulance, Mountlake Terrace, WA June 2003 – June 2004
Lead Patient Account Representative
* Responsible for ICD-9 coding and insurance verification of all incoming 911 tickets.
* Managed commercial contracts.
* Interpreted medical necessity.
* Conducted QA and detailed record keeping of patient care reports.
* Obtained ICD-9-CM Online Certification through the Centers for Disease Control.
Olympic Health Management, Bellingham, WA December 2002 – June 2003
Contract Accounting Associate
* Contracted with Olympic Health Management to provide support to the Premium Accounting Department.
* Maintained confidentiality of members with regard to HIPAA compliance.
* Interacted with department personnel to resolve billing discrepancies.
* Ensured accurate processing of premium payments and refunds.
* Interfaced with banks to verify ACH draft information.
Craig Hospital/Adaptive Equipment CO, Englewood CO March 2001 – October 2002
Billing Supervisor
* Managed daily operations of the A/R Department and made recommendations to the Controller.
* Trained new A/R Representatives on billing procedures, coding, and HIPAA regulations.
* Determined eligibility of clients applying for medical assistance from government and/or commercial insurance companies.
* Funded outpatient rehabilitation services and verified insurance eligibility.
* Billed inpatient/outpatient rehabilitation services on HCFA 1500/UB92 claim form.
* ICD-9-CM coding.
* Reviewed claims for proper ICD-9/CPT and HCPC procedure coding.
* Reconciled patient accounts.
* Achieved month-end goals and objectives.
* Posted insurance payments, refunds, returns, and adjustments.
* Prepared/interpreted quality analysis report.
* Communicated with physicians and physical therapists for letters of medical necessity, CMN’s, and all other required documentation.
* Generated $200,000.00+ revenue per month.
Colorado Orthopedic & Rehab/Quest Diagnostics, Denver, CO August 1999 – March 2001
Billing Representative
* Interacted with patients to resolve billing inquiries.
* Assisted patients in interpreting EOP’s and EOB’s.
* Liaison between patient and insurance company.
* Processed insurance EOB’s and HCFA 1500 forms for correction/change.
* Billed/processed commercial insurance claims, invoices, and clinic orders.
* Reviewed claims for proper ICD-9/HCPC procedure coding.
* Pre-certified rehabilitation equipment and services.
* Verified insurance eligibility.
* Prepared/distributed revenue report.
Wilkerson Corporation, Englewood, CO March 1997 – July 1999
Quality Assurance Auditor
* Conducted in-process inspection/audit of mechanical assembly and finished products to ensure quality standards.
* Examined/interpreted blueprints and diagrams to determine workability of various assemblies.
* Audited the manufacturing process for compliance with established process.
City of Bellevue, Bellevue, WA January 1991 – February 1994
Lead Purchasing Agent/Tax Representative
* Administered the city’s Utility Tax and Rate Relief Program for senior/disabled persons.
* Interviewed/counseled clients in-house, as well as conducted outreach visits.
* Collected business information in proposed annexation areas.
* Investigated/reconciled delinquent accounts.
* Processed business licenses and quarterly tax returns.
* Managed the imprest and registration funds.
* Responsible for G/L account balances and account reconciliations accuracy and completeness.
Shilshole Bay Athletic Club, Seattle, WA December 1986 – January 1991
Assistant Manager
* Managed sales staff/fitness instructors and conducted weekly staff meetings.
* Managed daily cash flow for fees including membership sales, massage, and tanning.
* Responsible for training new staff members.
* Generated membership sales and leads.
* Highly regarded within the health club as a conscientious, honest, and committed individual to members and staff.
* Accomplished personal trainer.
CERTIFICATIONS
State of Washington, Olympia, WA August 2005
Private Investigator
CDC Training and Continuing Education Online, Atlanta, GA September 2003
ICD-9-CM Certification
PROFESSIONAL TRAINING
Medicare Inpatient/Outpatient Workshop, Denver, CO 2002
Medicaid Inpatient/Outpatient Workshop, Denver, CO 2002
Blue Cross/Blue Shield Provider Training, Denver, CO 2002
COMPUTER SKILLS
MS Word MS Outlook Lotus Notes
MS Excel WordPerfect Internet Research
EDUCATION
Edmonds Community College, Edmonds, WA 2004 – 2005
Concentration in Mathematics/Science curriculum Projected completion (2008)
Bachelor of Science
PROFESSIONAL REFERENCES
Blake E. Dowen
President
High 5 Consulting, Inc.
2711 West Valley Highway
Auburn, WA 98001
Tel: 206.255.9030
Debra L. Kahookele
Billing Manager (Colorado Orthopedic & Rehab)
4104 Shorecrest Lane
Corona del Mar, CA 92625
Tel: 949.633.2146
Rebecca A. Booth
Crime Scene Technician/Private Investigator
Inter-Tel Detective Agency
Seattle, WA
Tel: 425.681.5749
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