Customer Service Representative Resumes in US-New York-New York City: Quiana

Customer Service Representative Resume

Contact Candidate

Name:

Quiana

Location:

US-New York-New York City

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Customer Service Representative

Personal Website:

Objective:

A position with the opportunity to contribute to the efficient operation of a business and earn advancement through on-the-job performance.

Resume Text:

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company systems to keep track and look up information.

1/05-2/06 Time Warner Cable Flushing, NY
Customer Service Representative
• Troubleshoot cable boxes, remotes and modems
• Dispatching
• Sold cable packages
• Helped customers with their billing problems
• Answered customer questions
• Performed data entry, filing and faxing

6/03-6/04 Fresh Direct Long Island City, NY
Switchboard Operator/Receptionist/Personal Assistant to CEO
• Operated switchboard, transferred and routed calls to various departments
• Kept records of appointments and meetings
• Provided customer service
• Ordered supplies and maintained inventory
• Handled data entry, filing and faxing
• Dispatched service staff
• Made travel arrangements
• Scheduled conference rooms and made catering arrangements

6 /01-4/03 Century 21 Dept. Store New York, NY
Register Complex Supervisor
• Provided customer service
• Audited money tills and processed change for the cashiers
• Dropped off extra money during mid shift to money room
• Coordinated schedules for cashiers’ lunches and breaks

10/01-1/03 F.A.O. Schwarz New York, NY
Customer Service Representative
• Switchboard operator/dispatcher
• Provided customer service, assisting them with questions regarding merchandise and pricing
• Acted as Personal Shopper
• Utilized company business systems to keep track of transactions
• Performed data entry, filing and faxing

Education Fashion Institute of Technology New York, NY
(Coursework in Merchandising)
Brooklyn, College Brooklyn, NY
General Educational Degree

Certifications: I have my 8 and 16 hour certificates for security

Skills Mac/PC: MS Word, Excel, Outlook, PowerPoint, types 35 WPM

Reference: Will be furnished upon request.

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