Administrative officer Resumes in India: Lalitha

Administrative officer Resume

Contact Candidate

Name:

Lalitha

Location:

India

Experience:

10+ yrs

Willing to Relocate:

Yes

Willing to Travel:

Most Recent Job Title:

Administrative officer

Personal Website:

Objective:

To Use my Knowledge in insurance and be active

Resume Text:

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 Office liaison and coordination skills

Highly motivated with ability to respond positively to challenges. Good leadership and communication skills developed through positions of responsibility, voluntary and other work experience. Strong skills in requirements gathering and building relationships with stakeholders to get buy-in. Possess excellent trouble shooting skills. Possess a flair for developing and managing relationships with Multinationals, Public Sector Institutions and other corporations, offering counseling in the management of their insurance needs. Seeking stimulating mid level/senior level positions where my Insurance & Managerial experience can be leveraged.

PROFESSIONAL ACHEIVEMENTS
 Recognized as one of the best performers in LIC.of India presently writing a book for teaching insurance for agents training

PROFESSIONAL EXPERIENCE
2006-todate teaching insurance in R N I S INSURANCE COLLEGE BANGALORE
Life Insurance Corporation of India : Administrative Officer (Retired) 1975 - 2006

2001 – 2006 : Pension & Group Schemes
Managed gratuity payment & calculations and acturial statements for M N Cs reconciled huge bank accounts of p&gs division Bangalore data conversion of G S LI schemes
1993-2001:Branch Computerisation
• Responsible for branch computerization. Parameterized new systems for consolidation of new business and accounts work, policy loan records & policy premium records. Handled records for 50000 policies, within a span of 30 days and cleared 1000 error records. Integration of our front end and back end was done under my supervision.
• Handled policy servicing for the branch, with the number of policies in the range of 50000.

i993 : Opening a new divisional office
• Managed the re-organization of the claims department, divisional office, Bangalore2 when it was opened.
• Developed control systems and basic records for the division. This involved setting up base records, bifurcation of pending death claim files, building up MIS for the new divisional office and affiliated branches.
• Established control systems for speed ratios and percentage of outstanding claim for the branches attached to divisional office.
• The claims department organised was recognised as the best organised department by Senior Management.

1992-1993 : Sales Division
• Appraisal of development officers’ performance. Assessing payment of incentive bonus depending on the premium income, number of lives & number of agents appointed.
• Responsible for approvals connected with licensing of Agents based on their qualification, age and marketing skills.
• Assessment of performance depending on the number of lives insured, amount of premium income and the type of plan they have sold. Payment of commission to agents, motivating & counseling them.

1991-1992-Accounts department:
• Handled funds and cash management of the branch, preparation of budgets, control of variations, reconciliation’s of bank accounts, head office reconciliation etc.
• Created provisions for contingent liabilities, depreciation calculations, preparing assets, policy loan, policy deposits and proposal deposit schedules.
• Supervised preparation of balance sheet of the branch.

1989-1990-Claims department:
• Handled claims for branch. Major achievement was bringing the outstanding under maturity claim to only 0.2%.
• Successful in settling 85.2% of the maturity claims before due dates.
• With regard to death claims 95.2% of them were settled within 75 days. The percentage outstanding was only 1.4 %.

1988-1989 : Office Management:
• Exposure to registration for shops and establishment,
• Organised infrastructure facilities, garden layout & amenities for the office.
• Handled general purchases and employee salaries.

1986-1988 : Claims
• Over 1000 long pending cases were cleared me due to my excellent public relations skills and constant follow up.

1982-1986 : New Business
• I have underwritten endowment & whole life plans on various lives.
• The work also involved preparation of policy bonds. It involved coordination with the development officers for timely submission of proposal papers to speed up underwriting.
• During this period I was involved in recruitment of career agents.

1975-1982-Legal and Mortgages
During the 7 years,
• Handled loan appraisals, sanctions and recoveries.
• Processed applications of loan
• Arranged inspection of property inspection, valuation etc.
• Responsible for loan recoveries.

1974-1975- CLAIMS AND REVIVALS:
• Booking of intimations, calculation of claim amounts, basic sum assured & bonus and settlement of claims.
• Dealt with customers for clearing of the outstanding claims through constant reminders and notices

Gandhi Kalvi Nilayam Gopichettipalayam : Teacher 1970 - 1972

• Taught mathematics in high school grades.

EDUCATION
Associate of the federation of the Insurance Institute (First Place in Bangalore Chapter) - 1979

Bachelor of Science, Madras University - 1967
Bachelor of Education, madras University - 1970

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