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Division Secretary Resume


Contact Candidate


Name:

Kathleen

Location:

US-North Carolina-Raleigh/Durham-RTP

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Division Secretary

Personal Website:

Objective:

To be employed in an information technology, administration support position that offers an opportunity to further personal growth, creativity and development.

Resume Text:

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06 - Division Secretary, to the Director of Division of Community Assistance, in the Dept of Commerce and her 3 Assistant Directors, Special Projects Coordinator and Information Systems Manager. Responsible for screening phone calls, Responsible for updating and maintaining information in Main Database in Access and informing staff when changes have been made, all correspondence as well as minutes in meetings for Division Staff. Reserving cars and vans with the Motor Pool for Staff. Responsible for making all reservation for travel, typing, coding, and submitting for proper signatures all travel reimbursements and travel arrangements for the Admin Staff. Responsible for posting important information concerning The Department of Commerce on the City County list serve for all City County Managers to view. Responsible for updating calendar for Directors and Assistant Directors in Outlook and creating weekly itinerary, and sending out to all including the Secretary of the Dept. Responsible for setting up conferences with room, food, proper setup, and scheduling with all parties involved. Track all correspondence that goes to the Secretary of Commerce’s Office, and processing it when returned. Organizing files. Responsible for retention of State Records and archiving sent down to the State Records Department. Ordering supplies for the Admin Staff through the Admin Officer. Using Windows XP, and Outlook. Logged all technical problems in TRACKIT system and troubleshooting of computer problems at DCA for help desk. Training any new secretarial employees and temps. Responsible for updating all lists and forms and making them available for all.

1998-2001 Branch Secretary, NC DENR Public Water Supply Section, Technical Services Branch, Raleigh, N.C. Responsible for all word processing needs such as updating and managing Data Bases in Access and merging with forms in Word, creating queries, running reports, making forms, etc., Excel, Word, Word Perfect, Power Point, used ncmail.net, Netscape 4.5. Responsible for Payment Request processing, as well as all processes of PWSS in the State Revolving Fund. Gave support to 11 engineers directly, the Assistant Chief, and the Chief of the Section. Contact for the State Revolving Fund.

1998 Processing Assistant III Temporary Solutions-NC Dept of Administration, Motor Fleet Management, Raleigh, N.C. Office Assistant III- for all phases of vehicle assignment processing. Windows 97, Access, IRMA, Netscape Navigator, Excel, CC Mail.

1997-1998-Office Assistant III-Temporary Solutions-NC DENR -Pest Management Section, Raleigh, N.C.
Word processing and data entry for Pest Management and Bedding, filing, answering telephones. Used Windows 97, Corel 7, Excel, Word Perfect, Word, Access, Netscape Navigator

1996-1997 Administrative Assistant-The American Red Cross, Raleigh, N.C. Administrative Assistant- to Fund-Raising Department of Disaster Services, answered phone, data entry of contributions, data entry of disasters and people who handled them, mass mail-outs etc. Windows 95, Word 6, Word Perfect 6, and CHEERS. (FEMA position)

1995 Inside Sales Representative/Customer Service- BTI Responsible for daily sales of BTI service for long distance, local and 800, as well as paging information. Handled calls from customers and met their needs. Coaching and mentoring new sales people. In top of sales team at all times.

1993-1995 Inside Sales Representative- Electronic Data Systems, Inc., Mooresville, N.C. Responsible for daily sales of AT&T for EDS, training agents and mentoring. I was always in the top 10 of the sales account, UNIX system, and Microsoft Word Windows 3.11, Customer\'s for Life Team.

1988-90 Dept Coordinator II- Digital Equipment Corporation, Littleton, Mass. User and Customer Support, Trouble shooter, System support, logged hardware Field Service calls, Created Accounts, Teaching users how to print to printers, edit mail and keep the system purged to save space.

EDUCATION: Okaloosa Walton Junior College, Crestview, Florida; Secretarial Science and Business Major attended 2 years; Niceville High School, Niceville, Florida-Graduate -Business and Secretarial major, Continuing Education Classes through NC State University *Microsoft Office 2000, Intermediate Word 2000, Advanced Word 2000, Access 97, Grammar & Usage, Presentation Techniques, Cultural Diversity, Leadership, Power Point 2000, Word Perfect 6,7, and 8. Took Managing Electronic Filing, and Archiving State Files, Business Writing, Excel. Currently attending University of Phoenix working on Bachelor of Science in Information Technology and Visual Communication.


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