Income Maintenance Specialist Resumes in US-District of Columbia-Washington/Metro: Renee'

Income Maintenance Specialist Resume

Contact Candidate

Name:

Renee'

Location:

US-District of Columbia-Washington/Metro

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Income Maintenance Specialist

Personal Website:

Objective:

I am an experienced social service specialist, with a substantial background in Customer Service, Quality Assurance, Training and Leadership . If you have an opening for someone in this area, you will see that my resume demonstrates a person of unusual dedication, efficiency, and drive.

Resume Text:

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staff meetings, training, supervisory sessions and inter-agency coordination and cooperatively perform tasks/duties which may and/or not be specifically listed in the position description but are within the general occupational category and responsibility level

Lumpkin County Department of Child and Family Services
175 Tipton Drive Dahlonega, GA 30533
Supervisor: Cara Adams 706-864-1987
Duration: 02/2005 TO 07/2005

Social Service Case Manager Associate, GS-12
Initial contact for reports of child abuse and/or neglect; complied with established procedures for timeliness; linked clients to available resources/services both formal/informal; gathered information from various sources; provided clear and concise documentation; attended/participated in staff meetings, supervisory sessions and inter-agency coordination and cooperatively performed tasks/duties which may not have been specifically listed in the position description but were within the general occupational category and responsibility level.

State of Georgia, Region II Revenue Maximization Program
332 Washington Street Suite 305, Gainesville, GA 30501
Supervisor: Randy Mooney 706-369-4037
Duration: 04/2004 TO 02/2005

Medicaid Eligibility Specialist, GS-11
Provided and coordinated the provision of Medicaid and Title IV-E eligibility determinations for children in the custody of the State of Georgia, Department of Human Resources, Division of Child Services, and/or the Department of Juvenile Justice etc; attended/participated in staff meetings, supervisory sessions, and inter-agency coordination and cooperatively performed tasks/duties which may not have been specifically listed in the position description but were within the general occupational category and responsibility level

District of Columbia, Department of Humans Resources
441 South Capitol Street SW, Washington, DC 20032
Supervisor: BernaLee Baynes 202-645-4562
Duration: 06/1997 TO 02/2004

Social Service Representative, GS-9
Received/reviewed applications for all categories of Public Assistance, i.e. Expedite, Temporary Assistance to Needy Families (TANF), Food Stamps, and Medicaid. Interviewed applicants/recipients to obtain clarification and verification of needs eligibility. Gathered and verified information via telephone calls, fax, and the District of Columbia’s computerized system: Developed social history presentation for the Medical Review Team. Initiated action for change, approval, suspension, and/or termination of benefits. Assessed recipient’s needs for services based on emergency or chronic situations. Testified and defended Departmental action and policy in fair hearings, administrative reviews, and court actions. Maintained caseload of approximately 350+ TANF, Food Stamps and Medicaid applications/recertifications while meeting established deadlines; attended/participated in staff meetings, supervisory sessions and inter-agency coordination and cooperatively performed tasks/duties which may not have been specifically listed in the position description but were within the general occupational category and responsibility level.

TransManagement Systems Cooperation
1025 Vermont Avenue NW, Washington, DC 20005
Supervisor: Peggy Howard 202-628-3488
Duration: 01/1995 THRU 04/1997

Case Manager
Completed needs assessment. Developed service plans in cooperation with homeless families to address individual needs. Established relationships in community organizations and connected clients with available services. Assisted families in securing stable employment, i.e. resume writing, transportation etc. Negotiated rent amounts with landlords to assure placement and conducted follow up services to ensure a stable transition. Performed urinalysis, worked in connection with Certified Addictions Counselor, made appropriate referrals to various treatment facilities, and followed up with on-site visits. Worked in correlation with Family Connections and Child Protection Service to address various issues in bringing families closer to self-sufficiency. Prepared and maintained precise records; attended/participated in staff meetings, supervisory sessions, and inter-agency coordination and cooperatively performed tasks/duties which may not have been specifically listed in the position description but were within the general occupational category and responsibility level.

AmeriCorp, Action for the Homeless
Washington, DC 20001
Supervisor: Cole Mahon 202-565-2799
Duration: 01/1995 THRU 12/1995

Housing Specialist
Completed needs assessment on homeless families, developed service plan in collaboration with families to address individual needs. Liaison between the Department of Social Services, the Families Emergency Shelter and various state/local governments and apartment complexes to assist in obtaining affordable housing for homeless families. Negotiated rent amounts with landlords to assure placement and conducted follow up services to ensure a stable transition. Established relationships with community organizations and connected clients with available services, i.e. accessing initial application fee, security deposits, and household furnishings. Prepared and maintained meticulous records; and attended/participated in staff meetings, supervisory sessions, and inter-agency coordination and cooperatively performed tasks/duties which may not have been specifically listed in the position description but were within the general occupational category and responsibility level.

EDUCATION

Frederick Douglass Senior High School, Upper Marlboro, MD 20772

Training and Certifications:
State of Georgia, Department of Child and Family Services:
Successful completion of Policies, Procedures, and Eligibility determination training on Medicaid and Title IV-E Determination, June 2004

Successful completion of the KidSafe Building Healthy Relationships Training, the District of Columbia, Department of Human Services Income Maintenance Administration, May 2003

Participated in the Department of Human Services, University of the District of Columbia, Working Together to Delight Our Customers Workshop, July 2001

Participated in the Departed of Human Services, Income Maintenance Administration, Food Stamp and Temporary Assistance to Needy Families Accuracy Conference, September 2000

District of Columbia, Department of Human Resources:
Successful completion of Policies, Procedures, and Eligibility determination training on Medicaid, Temporary Assistance to Needy Families and Food Stamps, August 1997

Honors & Awards:
Outstanding Achievement in: Reducing the Temporary Assistance to Needy Families caseload for two (2) consecutive months, April and May 2003.

Outstanding Achievement in: Completing all Medicaid Applications timely; creating no worker errors for the months of April and May 2003.

Represented the Housing Initiative Partnership, 4th and 5th Annual Hallelujah, Housing, Gospel Concert, May 1998 and 1999

SKILLS

•Self-reliant and focused in academic and professional pursuits
•Interpersonal skills
•Information Management
•Effective interviewing skills
•Outstanding skills in written and oral communications
•Maintaining accurate case narratives
•Team player; identify needs and fulfill them
•Energetic, able to multi-task and prioritize projects
•Attention to detail, eager and willing to learn
•Successful influencing/negotiating skills
•Flexible
•Gather, analyze, and compile information
•Strategic thinker and decisive
•Ability to travel for extended periods
•Computer literate: MS Office Professional: MS Word, MS Excel, WordPerfect, Acrobat Adobe, Internet, and Email
•Office equipment: Teleconferencing, fax, copier, calculator, printer, scanner, 10 key adders

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