- Featured in the Wall Street Journal
Status: Logged Off
Search All Resumes | Submit Your Resume
Kamini
---------
Network Engineer
Seeking for a part time Data Entry, typist or Call Center work from home position.
Let us help you find a job, submit your resume now.
Or visit our education page to learn about getting your degree online
work Monitoring System, Bay Networks Hub, Paradyne 3000 Carrier, HP Printers.
OS Software: Windows XP/ME/2000/NT 4.x, Windows 95/98, UNIX, MS-DOS, Novell NetWare
Applications Software:
MS Office 2003-97, MS Outlook 2003-98, MS Exchange, MS TechNet, Lotus Notes 4.50., GroupWise, GroupWise Remote, NT 4.x RAS Client, WinFaxPro 8.x, 9.x, DK Helpdesk software, ACTT, Netscape, Internet Explorer, HP Openview, Hummingbird Maestro 6.01, Simba Client 16/32, Visio, INMS, MAS90, ASR system, CTS, BES, EIS, COLR, AutoCAD, SMS 1.2 Client., Tivoli-WebRc, NetMeeting, AT&T Net Client, Nortel Extranet Access Client, eCabinet
EXPERIENCE
7/03 Present AT&T/SBC Piscataway, NJ
Network Engineer/Consultant
Global Consulting Inc.-Morristown, NJ
Manage, deliver and deploy aspects of network architecture, design, engineering and detail network specifications in order to migrate clients from current network environment to the new environment.
Responsible for timely installation, troubleshooting, activation and service validation associated with provisioning Voice over IP Services.
Work with on-site technicians to install and troubleshoot client premise equipment (modem, CSU/DSU, Router, Code Switch, IP and TDM PBXs, switches, etc.)
Work with various AT&T network control centers to troubleshoot any call routing and voice quality issues associated with AT&T IP backbone or VOIP Network.
Resolve intermediate to complex events that prevent the successful turn-up of new BVOIP services or features.
5/05 10/05 Bristol Meyer Squibb
Skillman, NJ
Analyst/Consultant
Computer Aid, Inc.-Allentown, PA
LAN Administration of BMS\\\\\\\'s Novell and LDAP (Email) platforms.
Provide quality support for enterprise account management to end users globally.
Create, modify and disable accounts within required service level agreements (SLA) while adhering to BMS Information Security Policy, Guidelines and Corporate Regulatory on all compliance initiatives associated with applicable FDA, ISO and/or Sarbanes Oxley regulations.
Create and Administer User ID\\\\\\\'s, password, assign trust relationships to groups on domain, and assign rights to users to groups on domain.
Create and configure Lotus Notes email accounts, Mailboxes and internet accounts for users.
Create trouble tickets via Remedy application.
Ensure all written emails or documents reflect the details in clear and concise manner we are conveying to our clients, teams, support groups and management.
Provided training to new personnel by effectively having them shadow me.
Pg. 2
5/01 3/04 AT&T BSE Solutions-ITS Piscataway, NJ
Tier II Desktop Top Support/ Senior Tech-Call Center
Situation Manager (24x7)-Responsible for assisting in fault resolution when normal fault management efforts fail to resolve a problem within the predetermined time frame of Severity 1 & 2 nationwide outages. By bringing multiple organizations together to guarantee that the fault ownership is clearly defined.
SME (Subject Matter Expert) for AT&T Local Services
Remotely troubleshoot and support 30,000 internal and external customers as well as end users globally via Tivoli Client or NetMeeting. This includes network connectivity problems, Dial-up networking problems and application software.
Create record and monitor trouble tickets.
Continually seek out technical information and on-going changes to the AT&T Network and share with other team members.
Install MS Exchange, Outlook, Dial-up networking, MS Office products and AT&T approved applications and software.
Download and install Microsoft windows security updates, update service packs -patches and run Bios upgrades on workstations via Tivoli.
Train new Call Center personnel in effectively troubleshooting, supporting end users and monitoring and recording trouble tickets.
9/98 5/01 AT&T Local Services Dayton, NJ
Tier II Desktop Support/Lead Technical Support Specialist
Project Leader involved in Y2K implementation of hardware and software for approximately 2000 users in multiple locations. Managed a team of three Consultants to complete Y2K implementation.
Created project timeline to complete implementation, communicate between Department managers and Consultants.
Troubleshoot and resolve workstation problems in the NT network environment for 1200 users.
Monitor and record trouble tickets.
Complete all corporate moves in a timely manner as scheduled.
Continually seek out technical information and on-going changes to ALS NT environment.
Effectively communicate with all Tier II team members, sharing technical information and tips.
Remotely troubleshoot and support Desktops and laptops via SMS Client with the NT operating system. This includes network connectivity problems and application software.
Download and install Microsoft windows security updates, update service packs -patches and run Bios upgrades on workstations via SMS Client.
Install MS Exchange, Outlook, Dial-up networking, MS Office products and ALS approved applications and software.
6/98 9/98 Project manager / Network Support Specialist
Management of 15-20 projects on all Internal Corporate Data Circuit requests.
Administer and troubleshoot hardware problems and implement resolutions.
Provide testing on enhancements to LAN/WAN.
Expedite facilities request while correlating with Engineering, LECs, IXCs and Testing teams
for status.
Check COLR system (Circuit Order Layout Record) to verify capacity.
Capacity planning for specific locations if not available.
Provide daily status report for the requested circuit throughout project progress.
Meet project deadlines and circuit turn up dates.
Pg. 3
2/98 - 5/98 National Merchants Management Corp. North Brunswick, NJ
LAN Administrator/PC Support
LAN Administration of NMMCs Novell and NT networks.
Create and Administer User ID\\\\\\\'s and password, assign trust relationships to groups on domain, and assign rights to users to groups on domain.
Responsibilities also included PC/User support, installation of all peripheral devices (includes T1 lines, Routers, Switches, etc.).
Routine maintenance of servers, PCs, modems, installation and troubleshooting of software and connecting users to LAN.
Download and deploy Microsoft Windows Server security patches, Service Packs and Bios upgrades.
Management and troubleshooting of Bell Atlantics PBX system, monthly audit of voice mailboxes, and making employee extension modifications to the voice system.
Mount cartridge of magnetic tape in tape drives to perform daily/weekly/monthly backup and test restore of all servers including testing UPS.
Maintain daily/weekly/monthly logbooks for routine maintenance and machine malfunctions as well as user support information.
2/97 - 2/98 AT&Ts Consumer Messaging Services West Long Branch, NJ
Network Engineer/Consultant
Ciber, Inc.-Iselin, NJ
WAN Network Engineer on UNIX based Voice Messaging System
Certified by Boston Technology to manage the Access NP (Voice Messaging) Platforms nationwide.
Configuration management, fault management, performance management, security management and trouble ticket management for CMS and Manual School Provisioning System as well as service application of over 30 platforms.
Used HP Openview for surveillance of Voice Mail Platforms.
Other responsibilities include review alarm logs, review software message logs, check platform time synchronization, check VPU load, check MCU load, check trunk utilization. Sectionalize and isolate problem remotely on receipt of alarms or error messages.
Tier2 support nationwide for On Site Work Force in the replacement of platform components; administer the troubleshooting of equipment related problems.
Other Part Time Experience
04/06 Present Exit Realty Group
Basking Ridge, NJ
Real Estate Sales Associate
Prospect new client relationship and generate leads through cold calling, networking and referrals.
Connect homeowners and buyers directly to the best place to begin a search for real estate, homes for sale, new homes, open houses, real estate agents and builders.
Update and maintain existing client accounts, prepare property information packages, market value analysis, property investment analysis and marketing reports.
Conduct owner representation and tenant/buyer representation for property sales.
Write and negotiate real estate contracts and transact earnest money.
Attend closings and ensure quality client service through out the process.
Coordinate with attorneys, home inspectors, lenders and title companies to assure efficient closings.
Examine and evaluate prospective commercial and residential properties.
Responsible for presenting offers, closing deals, and initiating resale activity.
Conduct Open Houses.
09/04 Present Entrepreneur/Owner of an Online Gift Basket Business www.tanvigifts.com Hillsborough, NJ
Oversee entire business operations
Create & design gift baskets to consumer demand
Create & Manage website and online store
Prepare orders for shipping & delivery
Manage inventory, and order supplies as needed from various vendors.
Manage billing & invoices.
Correspond with clients via email regarding their orders
Manage Marketing strategies
Manage Record Keeping & Bookkeeping
Pg. 4
PREVIOUS EXPERIENCE Prior to Career Change
05/89 10/94 Commercial Lines Underwriter
Corresponded with agents and brokers regarding renewals, endorsements & cancellations.
Obtained and monitored loss information by Line of Business
Applied any applicable discounts or surcharges.
Ordered inspections & MVRs as needed.
Analyzed, tested and assisted in implementation of newly automated policy issuing system (PMSC) for Commercial Lines.
Developed expertise with PMSC rate/quote products in order to effectively test and verify system.
Made viable recommendation on procedures and product modifications.
Prepared Training procedure and manual for Staff.
Trained employees on use of PMSC systems and ISO rating methodology
EDUCATION
2/13 Present AglowTech Union, NJ
Working towards obtaining PMP Certification
2/08/06 Passed & Obtained Real Estate License
3/00 5/00 Xincon Technology School Edison, NJ
Web Developer
3/95 - 10/96 DeVry University North Brunswick, NJ
A.A.S. in Telecommunications Management
Certificates: MCP Microsoft Certified Professional ID: 1690494
MCSE Networking Essentials PASSED
MCSE Implementing and Supporting Microsoft Windows NT Workstation 4.0 PASSED
Working towards obtaining MCSE
PM-9/22/99
Project Management Scope, Scheduling, and Cost PM7200
PM-9/17/99
Human Dimensions for Project Management PM7100
PM-9/1/99
Tools & Techniques of Project Management PM7000
Franklin Time Quest-9/03/98
Franklin Time Quest-Time Management
AMA-8/20/98 AMA International Improving Managerial Skills of the New or Prospective Manager
PERSONAL Excellent communication, organizational, interpersonal, technical, analytical, creative, and leadership skills.
REFERENCES Available upon request.
A job posting is required to veiw full resumes.
Click here to post a job now.
Director Field Operations- Denver
Senior Human Resources Manager
Coordinator of Civic and Community Engagement
Request information about online degrees in:
Advance Your Career with an Online Education
Easily Recognize Your Dream Job by Creating an Ideal Work Profile
How To Interview For a Job With a DWI / DUI Misdemeanor on Your Record
How to Get and Stay Motivated To Accomplish Your Job Search Goals