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Executive/Regional Sales Manager Resume
Margaret
US-Michigan-Detroit
Public Safety Officer
To obtain a career allowing me to utilize my training, education, and experiences.
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inal Justice 1996-1997
Schoolcraft College, Livonia, MI GPA: 3.85
Criminal Justice 1992-1994
Henry Ford Community College Dearborn, MI GPA: 3.45
Certifications and Awards 100% Security Testing, ITS International.
Team Service Award-IPC September 2005
Officer of the Month-IPC, August 2005
Employee Recognition Award- IPC International Corp.
Several Safety Awards and Team Service Awards-IPC International Corp.
Deans List- Kaplan University, January Quarter, April Quarter
4 time-Outstanding Customer Service Award, Speedy Muffler Inc.
2 time- Best Practices Award, Speedy Muffler Inc.
Technical Skills 11 years Customer Service experience in a variety of industries, resulting in several awards, and an outstanding record in customer service.
Proficient with MS Office applications:
o Word, Excel, and PowerPoint.
Employment Public Security Officer IPC International, Westland, MI Aug 2004-Present
Promote a safe and enjoyable family experience.
Securing the safety of the building and its patrons.
Provide general customer service.
Waitstaff Cherry Hill Lanes, Dearborn Heights, MI Aug 2001-May 2004
Service and sale of alcoholic beverages
Managing large quantities of cash including nightly deposits.
Nightly inventory.
Customer Service Best Buy, Westland, MI 2000-2001
Provided general sales assistance for customers.
Maintained inventory control resulting in less component loss and higher profits.
Assistant Manager Speedy Muffler Inc., Ferndale, MI 1996-1998
Supervised staff of 6 technicians resulting in increased productivity and 99% customer satisfaction.
Maintained inventory control resulting in less component loss and higher profits.
Security and Shift Supervisor ITS Corp. Metro Airport, Romulus, MI 1993-1994
Provide safe environment for patrons
Operate security devices
Customer Service
Supervised staff of 15-25 security personnel
Supervised 1-4 checkpoints
Oversaw staffing concerns and training
References Provided upon request.
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Director Field Operations- Denver
Senior Human Resources Manager
Coordinator of Civic and Community Engagement
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