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Sr. Technical support Engineer Resume
samayaal
India-Tamilnadu-Chennai
Sr. Technical support Engineer
Technical support and customer care
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Gender : female
Nationality : Indian
Marital Status : Unmarried
Career Profile
Sr. Technical support Engineer
Sutherland global service
Work nature: Technical support and customer care
Experience : 21 months
Sr. Group leader
Icici bank ,Bangalore
Work nature : customer care
Experience : 8 months
Technical Know How’s
MAINFRAME (JCL ,CICS ,COBOL,DB2,REXX)
XML , ASP.NET ,VB.NET
.
Academic Chronicle
Course Subject Institution / University Percentage of Marks
B.E Electronics
And
Communication St. Michaels College of Engineering 70%
Higher Secondary - C.S.I Jessie Moses Hr. Sec.School. 67%
Senior Secondary - C.S.I Jessie Moses Hr. Sec.School 67.5 %
Project Profile
1. A project on “AUTOMATED ERROR MEMORY MAPPING OF ANTI-LOCK BRAKE SYSTEM (ABS)” was done along with three members at SUNDARAM CLAYTON LIMITED, Padi, Chennai-50.
Description: The Antilock Brake System (ABS) is used to prevent wheel lock of the vehicles during panic braking condition. ABS with Anti-Spin Regulation (ASR) prevents wheel spin on slippery surfaces. The Electronic Control Unit (ECU) is the heart of ABS. After assembling all the components in the ECU it is tested for its performance.
The Project is a part of testing the Electronic Control Unit (ECU) Thermal cycling test is the final stage of testing. During thermal cycling the warning lamp and the ASR lamp of ABS is monitoring. When the error gets logged off into the EEPROM of the ECU, the warning lamp or the ASR lamp glows accordingly. The error is read and stored in a data file. Finally the error logged into the EEPROM is erased, so as to read the errors in the future. This project has been developed for monitoring the intranet, but with further enhancement, it can also be implemented for Internet.
2. An in-plant Training in “ELECTRONIC AND MECHANICAL DEPARTMENT” of CHENNAI PORT TRUST along with 3 members during the period of 27.12.2001 to 05.01.2002
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FACULTY DIVERSITY FELLOWSHIP 2009-2010 Academic Year
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