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Sydney
US-Massachusetts-Boston
Event Manager
To secure an Operations Management position in an intellectually challenging and dynamic environment: growing business through strategic enrepreneurial intitiatives while improving service and effeciency.
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ing retail and publishing.
• Led and motivated teams to successfully meet client and organizational needs.
• Built strong internal and external relationships in diverse environments resulting in increased client, staff and vendor retention.
EDUCATION
SIMMONS SCHOOL OF MANAGEMENT, Boston, MA August 2006 Master of Business Administration
Leadership Conference 2006, Student Volunteer
Recipient of Judith I. Abrams Merit Scholarship
UNIVERSITY OF MASSACHUSETTS, BOSTON 2003
Bachelor of Arts, Summa Cum Laude Major: American Studies, Minor: Philosophy
Outstanding Leadership Award, April 2001; Honors Program completion
Recipient of John J. Smith Presidential Merit Scholarship 1999-2003
Multicultural Families in Adoption Colloquium, Student Volunteer 2000
Symbolic Logic and Introductory Philosophy, Undergraduate Tutor
PROFESSIONAL EXPERIENCE
CUISINE CHEZ VOUS, Somerville, MA 2000 – Present
Gourmet catering company serving private and corporate clients ranging from 8-500 guests.
Event Manager
• Successfully led all aspects of formal events, resulting in repeat business.
• Effectively partner with multiple vendors to ensure high customer satisfaction.
• Efficiently managed time and resource constraints under tight deadlines, in a fast-paced and chaotic environment.
• Recognized for attention to detail and ability to stay calm under immense pressure.
• Prioritized workflow and delegated tasks to catering staff of 8-60 individuals.
• Identified and solved resource and system issues, minimizing service interruption and maintaining productivity.
• Catalyzed team development by recruiting and training highly productive, professional, and reliable staff.
PAPER SOURCE, Brookline, MA 2004 – 2005
Assistant Retail Manager
• Developed systems that heighten organization and efficiency in day-to-day operations.
• Strengthened employee morale through team building initiatives including feedback solicitation and analysis.
• Grew sales revenues by implementing a storewide customer service improvement program.
• Exhibited sound judgment and swift decision making when handling challenging customer requests.
THE BOSTON GLOBE, Boston, MA 2002 – 2003
Database Manager / Assistant Librarian
• Collaborated on process improvements in document management and electronic archiving.
• Delivered on-deadline editorial research using a variety of information resources.
BROOKLINE DOG GROOMING & PET SUPPLIES, Brookline, MA 1996 – 1998
Retail Buyer / Manager
• Managed the organization of 2,000 sq. ft. inventory including product selection, merchandising, and floor design.
• Acted as liaison between service delivery professionals and clients.
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FACULTY DIVERSITY FELLOWSHIP 2009-2010 Academic Year
TEACHING FACULTY - Fall 2009 History
TEACHING FACULTY - Fall 2009 History
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