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Svitlana
US
front desk office manager
Administration,Management,Coordination, Sales
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erb inter personal and customer service skills.
- A challenging position with a company which values loyalty, talent, knowledge and performance.
- Foreign languages specialist: Russian and Ukrainian.
seeking suitable Sales/ position where I can apply these skills.
Experience:
Assistant Manager, August 2004 to June 2006
Baymont Inns and Suites; Marcus Corporation, Glenview, Illinois
• Interviewing and hiring employees
• Tele-sales phone experience
• Travel arrangements procured for guests, enhancements to basic stay, including travel reservations.
• Training entry-level associates in the above-mentioned areas.
• Internet booking of travel
• Member of Hospitality Grou
• Resolving guest iquiries
Associate, 2003 to 2004
Accor Hotels, Arlington Heights, Illinois
• Sales for travel arrangements.
• Team player with a professional manner, great people skills and Customer service proficiency.
• Travel arrangements procured for guests, enhancements to basic stay, including travel reservations.
• Concierge and guest orientation.
Skills and Abilities:
- Resourceful and Flexible. Quick learner.
- Experienced in Microsoft Office Suite (Excel, PowerPoint, Word).
- Independent self-starter and excellent team player.
-
Education:
A.S., International Academy of Design and Technology, Fall 2005
Chicago, Illinois
Started Web Design program with concentration in
Interactive Multimedia
Courses taken included:
Applied Science College Success
Communication Fundamentals of Design
Volyn Institute of Economics and Management, Fall 2000 - May 2003
Lutsk, Ukraine
Courses taken included:
Fundamentals of economical theory
Fundamentals of informatics and applied linguistics
Fundamental theory of language communication
Practice of translation from English
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