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Senior Business Development Consultant Resume
Project Manager, Business Analyst Resume
susan
US-Ohio-Dayton
Support Services
Seeking Administrative job in Customer Service utilizing my skills in technology.
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der, and similar application software and direct students to do so.
• Maintain the RITO network cable plant, installing and terminating network cables, making plug-board connections, troubleshooting and resolving routine problems, and keeping proper records.
• Manage server backups and rotate backup tapes.
• Perform general administrative tasks, including filing, keeping records and maintaining supply inventories.
• Maintaining RITO Web pages, scripts, databases and other software.
Nov 2001- 2005 Sinclair Community College Dayton, OH
Student Computer Lab Technician
• Provide customer service to students by assisting with computer applications (i.e., MS Office Suite, FrontPage, Publisher, Access as well as Web Development software)
• Assisting supervisor between quarters with imaging, user configuration, testing network connectivity
• Helping to create/maintain departmental website to ensure updated information
July 2004 – November 2004 Dayton, OH
Office Manager
• Managed up to 4 volunteers
• Provide customer service to clients who are HIV+ or have AIDS by routing them to their Case Manager
• Managed office materials & equipment
• Medical billing for agency and satellite regions
• Technical support for entire organization
• Assisted upper management in meetings by taking minutes, scheduling, other clerical duties
• Left to finish schooling
Jan 2003 - June 2004 Sinclair Community College Dayton, OH
Part-Time Assistant
• Provide customer service for financial status of field staff
• Maintained departmental website and Access Database
• Updated forms/policies for public and in-house use
• Collecting data in order to follow state guidelines for preparing all fiscal year reports
• Corresponded with internal departments for financial and technical support
• Left for full-time position
Nov 2000 - Aug 2001 Sinclair Community College Dayton, OH
Financial Aid Assistant
• Filing financial aid records, preparing for audits
• Correspondence internally and externally of financial aid documents, FAFSA forms, Loan processing, reminders
• Data entry into internal database system of all initial financial records, updating, deleting, printing reports
Education 1999-2005 Sinclair Community College Dayton, OH
• Associates Degree in Web Development/Design - 2005
• Working on Certificates in Web Design
Interests Computers, database design, customer service, volunteering, web design
Languages Proficient in Spanish
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