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Stock Option Plans Administrator Resume
Jennifer
US
TeleApp Counselor
To obtain a position that fits my work experiences and educational back ground.
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er Service
Professional
Experience 2004 - 2006 Principal Financial Group Des Moines, IA
TeleApp Counselor
Interview clients for Disability and Life insurance.
Schedule appointments and order Paramed exams.
2002 – 2004 Premera Blue Cross Mountlake Terrace, WA
Microsoft Customer Service Representative II
Researched and resolved telephone and email inquiries in a timely manner.
Addressed eligibility, COBRA, and Flexible Spending Account issues.
Resolved both verbal and written positive feedback from clients and providers.
2001 – 2002 Allied Insurance Des Moines, IA
Customer Service Representative II
Documented property and casualty claims.
Authorized rental vehicles and restorations services for members.
Directed written inquires/documents to the appropriate regional offices.
Summer 1999 Living History Farms Urbandale, IA
Intern
Conducted tours of various historical sites.
Attended seminars and completed a research paper.
Supervised children and organized activities pertinent to the historical sites.
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