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Customer Service Manager Resume
varun
US
1-3 yrs
Yes
Yes
Developer
Seeking a career in the field of Information Technology that matches my technical skills.
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knowledge of database modeling, database programming concepts using PL/SQL.
Proficient in all stages of SDLC (Software Development Life Cycle).
Developed user documentation for all application modules following company standards.
Technical Skills:
Operating Systems : Windows95/98/2000/NT, UNIX.
Software : Visual Basic 5.0/6.0 .NET, ASP, Java.
Languages : SQL, PL/SQL, HTML, XML, C, C++, Java, ASP.
Database : Oracle 8.x/9i, SQL Server 2000, and MS-Access.
Project Experience:
Insurance Claim Management System.
Environment: VB.Net, ASP, SQL Server 2000, Windows XP, Internet Information Services 6.0
Description:
This project is intended to meet the needs of Insurance Sector.
This project mainly focuses on easing the life of employees of insurance sector (i.e., Inspectors, Claims Specialist, Supervisor, and Managers Etc.) who are engaged in insurance and claims related to Residential and Commercial Structures.
Worked independently in designing the user interface and backend of this project.
Documented the project in all stages thus developing user manuals to use the same.
Sales and Ordering System
Environment: Visual Basic 6.0, Oracle 8i, Windows XP, SQL, PL/SQL.
Description:
This client-server based software facilitates better control of monitoring the process of Sales such as the offers and the promotions made and the Customer response for the offers and the response channels Ordering System is capable of tracking the order information such as state of the order and also the component details.
This system is also capable to automatically generate dispatch instruction and inquiry number.
Worked in a team of 4 people in completing this project.
Was involved in design and development of the projects database in Oracle.
Used Oracle PL/SQL in coding various triggers, cursors and sequences.
Worked through the different stage of software development life cycle, in completing this project successfully.
Educational Background:
M.S. (Computer Science) - New York Institute of Technology. (May 2006)
B.Tech (Computer Science)-JawaharlalNehru Technological University. India (May 2003).
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