Office Manager Resumes in US: Paula

Name:

Paula

Location:

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Office Manager

Personal Website:

Objective:

To use my varried knowledge about business processes to enhance or streamline a company to ensure more profit for the company.

Resume Text:

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· Bids/Quotes/Order Processing
· Scheduling/Follow-up for contract compliance
· Human Resources: hiring, training, developing, dismissal

PROFESSIONAL STRENGTHS

· Planning and coordination all project activities associated with all phases of the product development process from inception to end of life
· Proven leader with the ability to train, develop, and motivate other to maximize potential
· Effective communication skills to ensure target and corporate goals
· Effective problem solver with the skills to make quick, accurate decisions in pressure environments
· Extensive experience in the area of conflict resolution and improving operation efficiency
· Demonstrated ability to develop and implement manufacturing methodology for efficient quality production

PROFESSIONAL EXPERIENCE

SERVICE ELECTRIC SUPPLY, INC. – DALLAS, TX (1990-1992, 2001 - 2006) Family Owned Business
Vice President/Operations Manager/Sales/Accounting Manager

Oversaw operations of a small contract wire harness manufacturing business, including production and quality control (ISO 9000:2000). Generated new sales leads by providing quotes and providing samples for evaluation. Managed systems for purchasing and inventory control. Managed daily accounting functions, A/P, A/R, shipping, receiving, and customer service. Preformed duties for Vice President during her absence.

· Production planning through analysis of raw resources (human and material), customer’s expectations and requirements
· Scheduling and monitoring inventory levels for future requirement
· Consolidated production data daily for nightly production meeting monitoring all work in process and approaching orders
· Cold Call Selling/Warm Call Selling
· Customer service of existing accounts from RFQ to production
· Reduced cost of good sold by 10% through careful management of purchasing decisions
· Scheduled production and restructured inventory management to facilitated JIT manufacturing
· Created new statistical inventory analysis for company President
· Web page design
· ISO Management Representative and Internal Auditor – Manufacturing Standards established, maintained and upgraded to 9001:2000 after revision by ISO

Assistant Operations Manager (1990 to 1992)

· Negotiated reduced cost of sale from the largest vendor by 10%
· Negotiated a 3-year pricing agreement with an international vendor
· Established procedures for the management of cash flow issued to maintain production
· Converted DEC computer circa 1980 to current technology

STERLING PAYMENT TECHNOLOGIES – Dallas, TX (2003)
Office Manager/Inside Sales Representative
Responsible for establishing guidelines for inside sales force for business-to-business selling. Managed daily direction of inside sales, technical installation staff, and sales force.

· Cold Call Selling/Warm Call Lead Generation
· Manage large RFQ process through sales force
· Follow-up with potential customers to generate sales leads

ADC TELECOMMUNICATION –DALLAS, TX (1999-2001)
Associate Project Manager
Managed product development cycle for multiple software and hardware telecom products from requirement definition through development and manufacturing. Interfaced with internal and external departments to ensure timely execution and delivery of the products to the market. Planned and conducted meetings and created and distributed status reports for multiple projects on a regular basis to facilitate communication and effective implementation.

· Organized team members for multiple site development projects through identifying requirements, planning, milestones, and change management
· Scheduled, moderated and monitored multiple projects reporting status to stakeholders
· Facilitated System Level Requirements Documentation
· Monitored and assessed project progress and provided assistance/direction to the successful completion of project milestones
· Interacted regularly with senior management, customers and various department to report of system status
· Facilitated accurate, complete, and timely progress reports and core team meetings
· Planned resource loading/balance tracing to plan completion and successful release

NORTEL NETWORKS – DALLAS, TX
Team Leader – Managed Service Agreement – Manpower, Inc. (1999)
Team Leader of the Appropriated Outsourced Group, responsible for providing support to the Purchasing, Customer service and Help Line area. Hired, trained, supervised and developed personnel responsible for the data entry of purchasing and supply management for multiple facilities. Participated in ISO 9000 audits.

· Managed this pilot program for Manpower under contract to Nortel
· Recognized for the implementation of procedures as outlined in the “Statement of Work”
· Achieved stated program goals

Marketing Assistant – ProStaff (1998 to 1999)
Employed on a long-term assignment responsible for providing administrative support for the VP of Marketing and the General Manager. Coordinated off-site meetings, trade show participation, and domestic/international travel arrangements. Supervised all facet of operation during absences of senior management.

BURST COMMUNICATION, INC. – DALLAS, TX (1997)
Office Manager/Sales Coordinator
Provided support for satellite office specializing in the sales of audio/visual equipment. Resolved customer service issues, coordinated trade show participation, and tracked/fulfilled orders.

· Pre & post sales support for $100,000 systems including RFQ, RFP, procurement of equipment, set up and installation of equipment
· Improved communication and relationships with corporate office in Denver
· Expedited critical equipment which significantly reduced air freight charges to customer

HIGHLAND HOMES – Dallas, TX (1992 to 1995)
Group Leader, Builder Service Representative
Coordinated purchasing efforts for the second larges single-family homebuilder in the Metroplex. Identified material requirements and schedule complex deliveries. Prepared weekly and monthly reports utilized company-wide. Maintained extensive records and data for material requirement.

· Established guidelines and quotas for team members
· Re-wrote procedure resulting in a 50% reduction in extra material requirements

COMPUTER SKILLS
Windows XP, NT, 2000 & 98, MS Project 98, Word, Excel, Power Point, Netscape, Outlook, SAP, IBM AS-400, DEC Mainframe, wireless LAN, HP 650 Plotter, Color Printing

EDUCATION/TRAINING
University of Texas at Dallas, University of North Texas
Richland Community College Major: Business Management/Music Education

University of Texas at Dallas School of Management
“Project Design and Management” Program

Dale Carnegie “How to Win Friends and Influence People”

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