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Project Lead/Product Auditor Resume
Kristal
US
Office Manager
To obtain a position of full time employment that will utilize my extensive administrative experience.
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/AR and other duties as assigned.
GX CREATIVE COMMUNICATIONS Office Manager 02/04-4/05
Manage two Managing Partners, including calendar and correspondence. Support creative team by managing RFQs, vendors and proofs. Maintain books for 3 separate companies. Act as landlord for the tenants in the building. Manage 3 interns and workflow. Responsible for archiving system. Maintain client websites, client invoicing, client and vendor relations. Development and maintenance of company contact and digital assets databases. Track proposals and projects to completion. Position was eliminated due to budget cuts.
COMPAQ COMPUTER CORPORATION Communications and Training Specialist 5/99-11/03
Austin TX
IM Department – Network Communications Div
Responsibilities included support to two managers, maintaining departmental files (including department employee personal files) and purchase orders. Reviewed and approved communication invoices, including pagers, PBX and networks. Participated in site negotiations for communication vendors. Responsible for 4 intra-websites (REOS, Site information and IM Private and Public pages). Manager travel and expenses (minor). Organized and managed two open houses for department. Developed, planned, managed and presented software application training sessions on site. Was responsible for the cross charges of telecommunication services to all on site departments. Developed, planned, managed and presented annual IM Customer Satisfaction Survey, including storing of data and presentation of results to management. Developed and maintained invoice database for management – presented monthly reports based on projections and historical data.
Achievements: Was solely responsible for receiving a refund in the amount of $28,000 for over payment by my predecessor.
VOLT SERVICES GROUP HR Coordinator 1/99-5/99
Austin TX
Compaq Computer Corporation
Provide administrative support to three managers, act as liaison between Corporate and our campus regarding new hire paperwork, terminations, and change in status. Present New Employee Orientation to various sized groups. Present various HR related seminars, including rolling out new technical products to our campus. Designed and developed a database from previous supports Excel spreadsheet, linked to the spread sheet so that changes are made simultaneously. Handle HR related questions and provide support to staff and managers when needed. Provide administrative support including travel arrangements, conference room scheduling, program planning, expense reports, Pcard reconciliation, filing, etc.
Achievements: Developed a presentation to be used for new employee orientation; presentation was used until HR was centralized.
TN TECHNOLOGIES Sales Administrator 6/98-1/99
Austin TX
Provide support to the sales department of 8 regional sales managers (several in remote office locations) and approximately 300 representatives, to include directing phone calls to various departments, answering literature requests, sending quotes, maintaining files, weekly mail outs – both domestic and international and other duties as necessary to support the sales department.
Achievements: Designed and developed a database of distributors (500+) for tracking sales, mail outs, newsletters and quarterly reports.
RADIAN INTERNATIONAL, LLC Support Assistant IV 2/98-5/98
Austin, Texas
Provide administrative support to Marketing Division of Information Technology Department. Position was eliminated in budget cuts.
PROPERTY SOLUTIONS INC. Office Manager 1996-1998
Cranford, NJ 07076
Direct the flow of documentation of multi-million dollar properties to assure timely production and arrival to client. Conduct research to insure the proper party receives report; work with vendors and corporate office to facilitate the payment of invoices; direct correspondence and arrange travel; act as liaison between Manager of Engineering Services and company President and Vice President. Responsible for maintenance and repair of office equipment and structural elements; acted as liaison between vendors/landlord and corporate office. Supervision of production and administrative staff to coordinate timely production. Human Resource duties included benefit explanation to new employees, setup and maintenance of new employee files, review and process of expense reports and time sheets.
Achievements: Assisted in the setting up and daily operations of the new Engineering Division. This included the hiring and training of office staff, as well as making recommendations through review of resumes for engineering staff. Set office procedures and standards. Developed, designed, edited, and produced Standard Procedures Manual.
TOTAL WORLD TELECOMMUNICATIONS Consumer Complaint Analyst 1994-1996
Houston, TX 77021
Efficiently perform the duties of Consumer Complaint Analyst and Human Resources Administrator:
Consumer Complaint Analyst: Conduct consumer interviews, research and resolution of long distance complaints filed with state and federal agencies, while ensuring strict compliance with department, state and federal guidelines within a reasonable time frame. Additionally, provide routine maintenance of filing and tracking system for pending complaints, usually on the average of 1,000 cases working closely with our Regulatory and Tariffs Division.
Human Resources Administrator: Provide verbal and written information to employees including initial orientation presentation and pamphlets, advising of departmental policy changes, company benefits, etc. Maintain and organize employee database housing personnel, personal and salary information; remain up-to-date on COBRA and other federal employer/employee requirements, advising company of changes to such requirements as well as employees. Develop, design, process, edit and publish company-wide monthly newsletter. Developed, designed, edited, and produced Employee Manual.
Achievements: Provided integral assistance with the development, standardization and implementation of consumer complaint investigation policies and procedures. Designed an automated response tracking and filing system complete with form macros for generating standardized responses efficiently and accurately.
AG GRANITE, INC. Office Manager 1993-1994
Houston, TX
Efficiently performed all phases of office management for Brazilian company in the opening of the first US office. Centralized transportation of granite slabs and operations. Handled all human resource functions including the solicitation and contract administration for Medical/Dental providers and payroll; AP/AR, maintenance of all contracts for vendors, international wire transfer of funds, international travel arrangements, correspondence, and processing of expense reports.
UTMB - OPHTHALMOLOGY Senior Administrative Secretary 1988-1993
Galveston, TX
Initially hired as an Administrative Secretary, promoted quickly to manage the primary support staff for the Chairman of the Ophthalmology Department with all associated responsibility. Additionally, assisted with budget preparation; organized conferences; performed research, making recommendations to the Chairman; provided purchasing control supervision; served as maintenance contracts administrator; assisted staff with minor technical and software computer support. Maintain Policies and Procedures manual and communicate changes to such.
SALARY
I have very realistic salary expectations. My aim is mid to upper 30's + benefits, but will discuss specific needs with prospective employer.
EDUCATION
San Jacinto Community College, Pasadena, TX AAS – Computer Science - Dean’s List (1990-1991)
Lord Fairfax Community College, Middletown, VA AAS – Business and Management - Dean’s List (1985-1986)
Continuing Education: I have maintained high standards on all Microsoft products and can use them at an advanced level. I have also successfully completed numerous time and personnel management seminars and computer software training programs - i.e. Beginners, Intermediate and Advanced Access, Intermediate and Advanced FrontPage, Paradox, Excel Advanced, Peachtree, Quicken/Quickbooks, Power Point, WordPerfect 8.0 Advanced, Photoshop, basic HTML, Paint Shop Pro, Word Advanced, Intro to Visual Basic, Intro to C++, Beyond Time Management, Achievement Through Leadership, Getting Things Done, Small Business Administration, Team Building, Coaching Skills, WWW, email, Internet navigation, Outlook Advanced, et c. - Texas Registered Notary Public.
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