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Anca
US
Administrative Assistant
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with complaints. Touching base with all involved departments.
Keeping track of all the incoming orders.
Checking the stores credit through C.I.T.
Scheduling appointments with the buyers.
Providing billing & miscellaneous information on requests, daily bank deposits.
Bookkeeping - accounts payable, accounts receivable, issuing invoices & statements.
Keeping the office organized - ordering all necessary supplies, organizing binders.
Keeping track of the Showroom samples.
Answering calls.
Copying, faxing, filing, electronic stamp machine operations.
DAVE & JOHNNY LTD. - 08/01/98 - 09/10/99
Customer service/Administrative Assistant
Formulated and typed all the correspondence for the company.
Bookkeeping Assistant - accounts payable, receivable, typing invoices & statements.
Taking care of all the office tasks - keeping office organized, filing, ordering all necessary supplies.
Answering all the incoming calls
Following up upon all orders
Taking and placing orders from clients/Following up upon placed orders
Copying, faxing, filing, electronic stamp machine operations, opened, sorted and distributed the mail.
INTER.CONTINENTAL HOTEL, Bucharest, ROMANIA - 09/01/86 - 12/23/91
Reservations Agent
Formulated and typed all the necessary correspondence
Answering the phone calls
Reservations and accommodations, travel arrangements for individuals and groups.
Dealing with customers complaints.
EDUCATION:
THE STATE UNIVERSITY OF BUCHAREST, ROMANIA (1990-1991)
Philology (Romanian Literature) - (one year completed)
ION LUCA CARAGIALE HIGH SCHOOL, BUCHAREST, ROMANIA (1985-1989)
Graduate Degree (Romanian/Mathematics/Physics) July 1989
REFERENCES: Available upon request.
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