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Contact Candidate


Name:

Stephanie

Location:

US

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Technology Coordinator

Personal Website:

Objective:

Marketing Professional

Resume Text:

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s or elevate to higher management.
*Knowledge of retail marketing environment including marketing, advertising and sales.
*Proficient in Microsoft Office applications (Word, Excel, PowerPoint and Access), Microsoft Visio®, Quark Express, Adobe Acrobat and Mac operating system; outstanding Internet usability skills.

PROFESSIONAL EXPERIENCE
WACHOVIA BANK – Charlotte, North Carolina
2003 to 2006
Technology Coordinator, Operations, Technology and eCommerce.
Provide technology and administrative support to Wachovia personnel.
*Assist with the ordering and deployment of hardware and software to clients (including the installation, configuration and testing of more complex firm hardware).
*Assist with new hire processing (account requests, verification, security access and equipment configuration).
*Respond to customers’ inquiries concerning support requests, systems status, and network connectivity.
*Assist with the equipment and setup for conference/meeting facilities, as directed.
*Perform administrative tasks, such as changing passwords.
*Coordinate/track Computer Equipment Install & Equipment loans (constant)
*Assist Managers, Contractors and Consultants with travel arrangements as needed
*Work with Dept. managers to plan space for new employees and coordinate moves with Corporate Real Estate, Helpdesk, voice services and necessary.
*Maintain daily calendars; contact list and plan meetings using MS Outlook.

OSTROW COMPANY (PLEJ’S LINEN SUPERMARKET) – Rock Hill, South Carolina 2001 to 2003
Marketing Coordinator
Right-hand assistant to Marketing Director relating to coordinating, administering and managing marketing and strategy activities.
*Proactively explored, coordinated and hosted successful new store opening events, home show exhibits and key sponsorship alliances.
*Experience coordinating and managing direct mail campaigns including interacting with outside agencies, database queries, written communication, and lead tracking.
*Developed press materials and wrote public relations and internal communication for media interviews.
*Develop spreadsheets and graphs of weekly, monthly and annual sales compilations.
*Research key trends and evaluate demographic information relative to customer profiles and potential sales.
*Support employee newsletter and intranet portal, including writing content and publishing content using Web technology.
*Maintained advertising database to include information relative to rates, demographics, contracts, lease-required media, signage, etc.
o Reduced company-marketing expenses by $15,000 by identifying and recommending cost-effective advertising with key media sources.


BANK OF AMERICA – Charlotte, North Carolina 1994 to 2001
Research Associate
Provide research support for credit lending officers.
*Reactive and proactive research using Internet, databases, trade publications and financial software.
*Analyzed retail sales trends by tracking statistical data relating to industry retailers.
*Assisted retailing industry analyst in writing internal publication, “The Retail Monthly” and distributed to 300+ executives.
*Conducted software, database, and reference material user training in one-on-one setting.

Marketing Assistant – Consumer Research and Analysis
Provide high-level marketing support for Senior Vice President and twelve team members.
*Created and maintained a retention system and research library that included research projects, marketing materials and correspondence.
*Worked directly with marketing research team to define/review marketing objectives on continuous basis.
*Successfully coordinated brown bag lunch seminars.
*Interacted with diverse group of internal/external business partners while implementing target-marketing campaigns.
 Compiled and analyzed data from statistical reports to develop presentations to executive management and bank associates.
o Recognized for commitment and dedication to assisting senior marketing management and the marketing team.

SELF-HELP CREDIT UNION – Charlotte, North Carolina 1991 to 1993
Office Manager/Marketing Assistant
Managed day-to-day office operations while supporting Director and team of consultants.
 Developed and managed a wide range of marketing tools, including promotional materials, direct-mail pieces and radio and television spots.
 Utilized desktop publishing equipment to produce literature, graphics, and presentations.
 Served as representative at community events, open houses, luncheons, and seminars.
 Distribute materials relating to programs offered and maximize attendance in all classes.

VOLUNTEER EXPERIENCE – RELIGIOUS INSTITUTION
 Leader of Newsletter Ministry (Editor) – Supervise up to 12 members
 Produce quarterly newsletter
 Plan and execute marketing strategies for current and future locations.
 Assist with the preparations and coordination of special events.
 Execute reports relating to membership data.
 Researched new and existing markets.


EDUCATION
MAY 1995 JOHNSON C. SMITH UNIVERSITY - CHARLOTTE, NORTH Carolina
Bachelor of Science, Marketing and Finance

May 1990 Joliet Junior College - Joliet, Illinois
Associate of Arts, Liberal Arts


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