Graduate Intern Resumes in US: Dwan

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Dwan

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Graduate Intern

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I would like to enter a career that will allow me to utilize my skills and education to help lead a future employers organization and advance in the process.

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s: Lotus Notes, Windows NT 2000, Oracle systems
• Quality Assurance & Feedback for home agents
• Agent system training
EXPERIENCE

Louisiana Department of Labor, 1001 N 23rd Street, Annex Bldg., Baton Rouge, LA 70802
03/2005 – present: Position: Intern
• Assisted the Assistant Secretary for the Office of Workforce Development with daily duties. For example, I organized executive meetings, provided his daily schedule, transferred calls, documented contracts that needed his signature and distributed signed contracts and amendments to the appropriate units.
• Assist in implementing the Strategies to Empower People (STEP), a federally funded program, state-wide
• Manage the procurement and tracking of training manuals for use by STEP facilitators daily
• Assisted with budget allocations and budget projections for Local Workforce Investment Areas (LWIA) that subcontract with the STEP program each fiscal year
• Write audit responses and contract performance evaluations
• Assist in writing subcontracts
• Assist in coordinating state partner meetings
• Travel to evaluate job readiness (STEP) sites
• Complete electronic Measurement of Success (MOS) tracking reports monthly
• Assisted in submitting budget amendments for additional funding to implement additional job readiness sites
• Assisted in editing training manuals for STEP facilitators
• Developed a policy manual for the STEP program
• Created a brochure detailing the STEP program for the legislative session

Southern University and A&M College, Baton Rouge, LA 70813; Graduate School
06/2005 – present: Position: Graduate Assistant
• Create newsletters detailing the Educational Infrastructure Program (EIE)
• Created and updated an EXCEL tracking system to track participants progress to determine if the GRE preparatory courses that were provided were useful in helping students enter graduate school
• Contacts students regarding GRE training sessions
• Assisted in scheduling representatives from major testing companies to teach GRE skills to Southern University students that are interested in applying for graduate school
• Clerical duties: writing memos, organizing office, answering calls and emails

Southern University and A&M College, Baton Rouge, LA 70813; Psychology Department
08/2004 - 05/2005: Position: Research Assistant
• Provided statistical analyses on collected data to emphasize trends among African American Rural Families with HIV
• Created power point presentations
• Assisted in presenting research in Philadelphia, PA
• Edited manuscripts for publication
• Taught developmental psychology classes at Southern University in the professor’s absence for one week
• Graded tests and assignments in the academic blackboard computer system

West Telemarketing Corp., 7850 Anselmo Ln, Baton Rouge, LA 70810
08/2002 – 05/2005 Position: Performance Assessment Liaison (promoted position)
• Worked long hours to have 75 agents work-ready in four days
• Assisted the operations manager in developing strategies to aide home agents
• Monitored home agents progress and provided additional training as needed
• Prepared weekly reports to update the operations manager on the status of home agents
• Representative: Completed ShopNBC customer orders and concerns
• Completed Wells Fargo home refinance applications

Southern University Residential Housing, Baton Rouge, LA 70813
08/2001 – 05/2002 Position: student worker
• Assisted administrative secretary with completion of dormitory assignments
• Entered housing assignments, filed room deposits and mailed housing letters

Louisiana State University Pre-doctoral Internship
06/2001 - 07/2001 Position: Intern
• Met with faculty mentor to learn research, writing and networking strategies
• Presented independent research to the LSU graduate board
• Attended classes to develop writing and presentation skills
• Participated in graduate preparatory courses

Louisiana Department of Insurance, 950 N. 5th Street, Baton Rouge, LA 70802
06/1998 – 08/1999 Position: student worker (full time summers)
• Created a customized report utilizing ACCESS and Excel
• Typed memos for the Louisiana Rating Commission
• Mailed rate comparison brochures
• Corrected over 300 pages of pre-entered data

EDUCATION
Southern University and A&M College,LA
Pursuing Master’s of Public Administration
(Expected graduation date: May 12, 2006)
G.P.A.: 3.7

Southern University and A&M College, LA Mental Health Counseling
(Completed 27 hours)
G.P.A.: 3.7

Southern University and A&M College, LA
Bachelor of Science, Psychology, May 2002
G.P.A.: 3.5

HONORS ~ CONFERENCES ~ PRESENTATIONS

• Attended the LA Office of Community Development Government Grant Writing class (2006).
• Presented an undergraduate honors college thesis: The effects of parent-child interactions on children with ADHD.
• Presented additional research on ADHD in the annual Behavioral Science & Research Conference in Baton Rouge. (received second place)
• Attended human resources management seminar, Southern University (2004)
• Attended a grant writing seminar, Southern University (2003)
• Assisted in fund-raising $3,000 for Psi Chi Honor Society
• Active member of Alpha Kappa Alpha Sorority Inc.,
• Active member of Graduate Student Association (GSA)
• Active member of S.U. Masters of Public Administration Association (SUMPA)

REFERENCES
• Available upon request