Member Service Rep. Resumes in US: Elisa

Member Service Rep. Resume

Contact Candidate

Name:

Elisa

Location:

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Member Service Rep.

Personal Website:

Objective:

Looking for a customer service postion that is part/full time with a company that offers great products to there customers and employees

Resume Text:

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iences, and eager and willing to learn
Ø Pays close attention to details, problem-solver, can multi-task easily, identify priority and time-sensitive materials
Ø Consistently acknowledged for outstanding professionalism by management and customers

PROFESSIONAL EXPERIENCE
First Technology Credit Union
Member Service Representative Beaverton, OR
May 2005 to January 2006
Ø Thorough working knowledge of teller transactions, balancing vault, printing debit cards and temporary checks, account verification and checks, foreign drafts, redeeming saving bonds, online banking, shared branching, closing accounts, monthly drawer and cash dispense auditor and collecting on loans
Ø Understands the role of a credit union in the community and the excellent benefits offered to members
Ø Highly motivated learner, multi-tasker and organizer, committed to working successfully with co-workers and members
Ø Maintains trust in confidential matters with members and co-workers, branch security, robbery, bomb threat, and fraud training
Ø Growing knowledge by taking advantage of all resources to answer questions, resolve issues and achieve goals

Diva Espresso
Manager Seattle, WA
September 2001 – April 2005
Ø Continuously maintained a quality and professional work environment, while furthering the development of staff
Ø Guided and mentored new employees through orientation and on-site training to reach full their potential.
Ø Managed an ever-evolving schedule in which all employees’ needs are met.
Ø Restructured standard operations to increase the effectiveness of product consumption while lowering overhead expense
Ø Worked with vendors on an ongoing basis to maintain quality control and knowledge of future products
Ø Knowledge and understanding of sales, products, inventory, and labor costs
Ø Achieved a stable, safe and positive work environment

Environment Control
Human Resources Coordinator Seattle, WA
June 2002 – November 2002
Ø Interviewed, screened (including State of WA background checks), evaluated and hired all new employees
Ø Using proprietary software along with other commercial applications, improved the efficiency of office operations
Ø Recruited new employees, including placing ads for new hires
Ø Maintained front desk communication, balancing projects and interaction with staff
Ø Handled day-to-day operations including scheduling new employees

Fonte Coffee Roaster
Production Seattle, WA
November 2000 – August 2001
Ø Managed shipping and receiving including UPS software
Ø In-depth knowledge of inventory control over production supplies and retail stock
Ø Experienced with mechanical and high volume labor production
Ø Primary point of contact for answering customer service phones
Ø Responsible for blending different lines of tea and coffee

EDUCATION

Federal Regulation and CUNA training
Ø Successful completed more than twenty professional training classes designed for the banking industry
Sheldon Jackson College Sitka, AK
Ø Anthropology and Pottery
Ø Dean’s List 1999, Hiatt Gillespie & Jack Webster Memorial Scholarship
Art Institute of Seattle
Seattle, WA
Ø Majoring in Culinary Arts with an emphasis on Asian Cuisine
Ø Pursued additional studies in Restaurant Management

References are available upon request

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