- Featured in the Wall Street Journal
Status: Logged Off
Search All Resumes | Submit Your Resume
Tonya
US
Customer Service Representative
Persue a career with a progressive company, utilizing my data entry and customer service skills, with the intent to pursue a leadership position.
Let us help you find a job, submit your resume now.
Or visit our education page to learn about getting your degree online
rding to customer needs.
2005-2005
ICT Group (Dell Computers)
Chesapeak,Virginia
Dell Help Desk Specialists
Assisted Dell customers with the purchasing of software insurance if it was not purchased at the time of getting the new system. Dell customer was asked to purchase the insurance if they thought a software problem existed with the new system they bought.If customer felt it was a software issue I would trouble shoot on a tier 1 level to make sure that the problem was within our scope of support to assists the customer with getting the computer fixed over the phone.
2005-2005
Kelly Services
Newport News,Virginia
APAC Teleservices
Assisted UPS customers in a call center enviroment with delivery information in the Infonotice dept. giving the customer valuable delivery info so that they could pick up their packages,reschedule delivery to another destination or get unwanted packages picked up.
Education:
1992-1993
Potomac Job Corps Washington D.C.
Security Administrative Assistant
Certificate
1992-1993
University of The District of Columbia
Phychology-Transfered
1994-1995
Commonwealth College
Legal Assisting
2005-2005
Tidewater Technical Institute
Newport News,Virginia
Computer Administrative Assisting
anticipated grad date (7/07)
A job posting is required to veiw full resumes.
Click here to post a job now.
Director Field Operations- Denver
Senior Human Resources Manager
Coordinator of Civic and Community Engagement
Request information about online degrees in:
Advance Your Career with an Online Education
Easily Recognize Your Dream Job by Creating an Ideal Work Profile
How To Interview For a Job With a DWI / DUI Misdemeanor on Your Record
How to Get and Stay Motivated To Accomplish Your Job Search Goals