Technology Program Managing Director Resumes in US-Ohio-Columbus/Zanesville: Renee

Technology Program Managing Director Resume

Contact Candidate

Name:

Renee

Location:

US-Ohio-Columbus/Zanesville

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

Technology Program Managing Director

Personal Website:

Objective:

A senior executive with approximately 15 years Project/Program Management experience with a strong focus in technology arenas. Career highlights include a broad experience in several industries including ownership of two independent businesses within the last 10 years.

Resume Text:

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Led the iCTO Retail Business and Program Management Office (BPMO) comprised of 34 Program and Project Managers as well as 7 Business Analysts and Managers.
• The Program Management office is primarily responsible for the day to day execution and delivery of all Retail infrastructure projects. Currently, the portfolio is in excess of 950 projects.
• The Business Management Office is responsible for budget and expenses, metrics & reporting, demand forecasting and resource planning, real estate and resource strategy, communication, process documentation and asset inventory and management for an organization of approximately 500 people.
JP MorganChase, Columbus OH
Global Technology Infrastructure (GTI) Architecture & Risk Management 07/04- 10/04
• GTI’s Architecture & Risk Management (ARM) organization was established to provide an infrastructure architecture enabling GTI to support delivery of financial services in a reliable manner. ARM is also responsible for coordinating all GTI’s management controls including Business Resiliency, Control Self Assessments, Risk Management and Audit functions.
• Managed a team of 15 people in GTI’s Architecture Governance Office (AGO). The AGO is responsible for managing and monitoring all governance processes for GTI including the Engineering Board, the Open Source Review Board and the respective technology pipelines for standards, policies and principles. The AGO also provides all Program Management Office (PMO) functions for ARM.
• Perform all Business Management functions for ARM including metrics and reporting, financial and cost management, demand planning, resource & location strategy, communication/content development, and other associated business functions.
JP MorganChase, Columbus, OH formerly Bank One
Technology Architecture Group (TAG) Program Management Office 07/03- 07/04
• The TAG was created to provide thought leadership in all aspects of Enterprise Architecture, build partnerships across the LOB IT organizations, as well as help sculpt the technology portfolio through appropriate, efficient and effective responses to business challenges.
• Established the TAG PMO and managed a team of 7 Project/Program Managers responsible for the delivery of Enterprise Architecture initiatives that helped to better align business and technology architecture groups and ultimately reduce costs and improve efficiency across the firm.
• Created, implemented and managed the enterprise decision process covering all technology standards, policies and exceptions.
• Served as Program Manager for software reduction initiative resulting in $13.5M in software expense reduction and $6.2M in cost avoidance.
• Established and managed the Enterprise Software Asset Management (eSAM) organization in November 2003 resulting in $2.1M savings in first 2 months.
• Created various programs and communication vehicles to foster communication between and across LOB IT organizations while helping to deliver the overall TAG strategy.
• Encouraged cooperation across business units helping to drive consensus decisions leading to greater adoption of the Bank’s technology policies and standards.

Merrill Lynch, NY, NY
Technology Architecture Group (TAG) Program Manager 02/02- 07/03
• Delivered a comprehensive set of TAG programs that help to convey the overall technology architecture strategy for the Firm.
• Implemented and managed the end to end processes for a total of 43 Task Forces and Steering Committees including providing the documentation for each meeting as well as driving and tracking delivery of goals, objectives and milestones.
• Managed the overall program of the Technology Review Board (TRB). The TRB is the governance board that reviewed business cases for proposed technology spends greater than $250K and validated that claimed cost savings are realizable. The TRB ensured that the architecture of the proposed project was consistent with Merrill Lynch standards; efficiently utilized Merrill Lynch’s assets, had an implementation plan that was likely to succeed, and was within the approved budget.
• Gained cooperation across business units helping to drive consensus decisions that ultimately result in cost savings to the Firm.
• Established a communications program which last year increased traffic to the TAG website by more than 30%, produced the TAG newsletter and on a internal survey scored 4.8 out of 5.0 for overall effectiveness in communication.
• Helped to define and ultimately managed the Business Support/Vendor Management program instituted within the Infrastructure & Data Services division of Merrill Lynch. This involved refining and implementing the required workflows, as well as capturing, recording and distributing the outcomes of each vendor inquiry put through the process.

Technical Recruiter
Self-employed business owner, various contract and agency positions 7/99 – 02/02

• Developed new accounts and managed existing accounts enhance relationships with corporate clients. Consistently achieved a 90+% success ratio in recruitments/placements over a 3-year period.

Visual Networks (Formerly Avesta Technologies,) NY, NY
Partner Marketing Project Manager 11/97-6/99
• Investigated Cooperative Marketing opportunities with existing business and technology partners. Established priorities based on ROI, implemented appropriate opportunities and tracked their success.
• Created procedures and reports to effectively forecast and measure direct and channel sales initiatives. As a result, sales forecast accuracy increased by 35% and sale cycles were shortened by an average of 30 days.
• Planned corporate seminar with technology partners to promote company products and gain qualified sales leads. Seminar attendance increased 200% over previous year and sales leads were better qualified.

Nat Sherman, NY, NY
Project Manager 8/96-11/97
• Analyzed marketing campaigns for business-to-business sales force and measured effectiveness of on going sales & marketing initiatives. As a result, sales increased up to 30%.
• Streamlined mail order, wholesale and telesales processes leading to seamless integration of sales data. Manipulated data for customer segmentation analysis thereby increasing sales 15% through customer service up selling.
• Designed and implemented electronic sales process linking corporate web site into internal fulfillment systems. Resulting automation led to consolidation of customer information, which resulted in reduced customer hold time by 60%.

MSC Industrial Supply Company, Plainview, NY
Project Manager 8/93-1/96
• Developed and implemented best practices for several departments. This reduced administrative overhead by 60%. Additionally, increased efficiency afforded the remaining personnel to support 82% more staff.
• Led a team of 30 people that developed inaugural cooperative advertising and rebate program. Initiative included benchmarking and competitive analysis of major suppliers to create a tiered program that led to $2M in additional net income.
• Managed the production of a 3500-page catalog for major tool distributor containing over 280,000 SKUs. This included all aspects of production as well as planning, determining resources, documentation and maintaining a $3.2 million budget.

SKILLS: Extensive experience using Word, Excel, PowerPoint, Access, Outlook, MS Project, ACT!, Lotus Notes, etc.

EDUCATION: Hofstra University, Uniondale, NY 1993

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