director, carrier relations Resumes in US: tina

director, carrier relations Resume

Contact Candidate

Name:

tina

Location:

Experience:

Willing to Relocate:

Willing to Travel:

Most Recent Job Title:

director, carrier relations

Personal Website:

Objective:

Proven Telecom Professional Seeks Position with a company that needs managers with knowledge of 1) local and IXC interconnection business rules, 2) FCC regulatory process and/or 3)national account telecom service delivery and customer maintenance.

Resume Text:

Let us help you find a job, submit your resume now.

Or visit our education page to learn about getting your degree online

.....Begin Resume Preview.....

• Delivered formal sales and service presentations to client and company executive teams.
• Managed customer relationship for major accounts (General Electric, Motorola, Sears), billing combined totals of $30M annually
• Managed team of Network Service Managers to provide technical and sales support to several national customer accounts including Sears, Motorola, and Johnson Controls
• Managed cost containment audit team in the recovery of over $10 million in excessive and erroneous telecom charges
• Well versed in Six Sigma quality process improvement concepts designed to eliminate workplace defects
• Well versed on latest telecom regulatory policies and possess excellent contacts with all major phone companies throughout the United States
• Managed 24/7 Network Operations Center for large cable company

PROFESSIONAL EXPERIENCE

KMC Telecom Holdings, Inc., Lawrenceville, Georgia
Director, Carrier Management/Wholesale Markets 2000 to Present
• Subject matter expert on local regulatory and process requirements needed to provision, install, and maintain “last mile” connectivity from KMC fiber to the customer premise via ILEC facilities.
• Partnered with Sales, Marketing, Engineering, Installation, Provisioning, Maintenance, Finance, Regulatory and Corporate Contracts. to achieve customer network deployment and ensure that financial goals and targeted sales objectives are met
• Partnered with Sales and Marketing teams on growth and expansion opportunities to satisfy future customer demand and ensure that strategic business initiatives are met.
• Key point of contact for all vendor relationships thru the establishment of clearly defined objectives and open, supportive communications
• Developed quality assurance plans, using Six Sigma principles, to measure service delivery of all voice and data products to internal and external clients

Manager, Telco Cost
• Led financial analysts in the audit and cost containment of monthly local telecom costs ($12million+) with emphasis on unbundled network products. Consistent with state and federal mandated remedy payments, recovered $8.5 million in retroactive reimbursements and penalties from a single local inter-exchange carrier
Manager, Carrier Management
• Managed pre and post-market implementation in highly charged era immediately following enactment of ’96 Telecom Act with emphasis on sales and marketing support, customer advocacy and industry-wide performance measurement collaboratives

MediaOne, Norcross, Georgia
Manager, Network Operations Center 1996 to 1997
• Managed broadband technology center including cable video, high speed data and voice over IP network
• Surveillance network included robust SONET ring architecture, and hybrid fiber coax (HFC) technology via the deployment of SUN Microsystems monitoring equipment

Sprint Communications 1987 to 1995
Regional Network Service Manager, Chicago, Illinois
• Managed ten person, geographically dispersed professional team throughout seven state region in providing strategic and tactical sales support in the development of national account customer base
• Led sales and technical teams, closing deals in the production of $1.5 million in monthly recurring revenue
Network Service Manager, Princeton, New Jersey
• Provided dedicated, onsite primary support to General Electric and Dow Jones in the delivery of private line, voice, virtual private network and alternate data services. Annual revenues for both accounts topped $11.5 million annually

EDUCATION, TRAINING, ASSOCIATIONS

• BA Mass Communications, University of Denver
• Data/Emerging Technology Forums, Qwest, Verizon, Bellsouth (2000-2001)
• Motorola Six Sigma Quality Assurance
• Women in Telecommunications (1999-2000)
• Leadership Forum, Emory University (2000)

A job posting is required to veiw full resumes.
Click here to post a job now.

WOMENSRESUMELIST

A Comprehensive Database of Unmatched Talent